Sam Rusenovich Joins Brake Parts Inc. as Director of Customer Experience

Sam Rusenovich_Brake Parts Inc — Sam Rusenovich, Brake Parts Inc’s new director of consumer experience.

Brake Parts Inc. (BPI) announced that Sam Rusenovich has joined the company has its director of customer experience.

“We welcome Sam to the BPI team and are pleased to have him on board as our director of customer experience,” said Paul Ferrandino, chief commercial officer for Brake Parts Inc. “With his wide range of knowledge in various roles, he is well positioned to direct our field-based team as they focus on education, training and operational support for our WD customers and their technicians. He will also support our customers through the execution of marketing programs and product launches. We know Sam will be a tremendous asset to BPI as we work to give our customers the best experience possible.”

Before joining BPI, Rusenovich spent the majority of his career working for NAPA Auto Parts in a variety of positions. He started as a delivery driver while attending college and worked his way up to store manager. From there, he moved into the district office and oversaw loss prevention and operations. After working in corporate, he became a district manager, overseeing a group of stores and outside sales professionals.

Rusenovich was then named vice president of sales and operations (MPEC Group), where he oversaw marketing/pricing, loss prevention, inventory/procurement and distribution. He made the move back into the field once again and became a regional vice president where he oversaw a group of stores and territory sales managers.

At NAPA Auto Parts, he achieved the Triple Crown Award, the most prestigious award in the organization.

The Goodyear Tire & Rubber Company has named Ryan Waldron as president of the company's Americas business unit, reporting to Chief Executive Officer and President Mark Stewart. He succeeds Steven R. McClellan, who retired on April 1.

"At Goodyear, our customers are at the center of everything we do, and in Ryan Waldron, we have a customer-centric, execution-focused business leader with a deep understanding of both the marketplace and all aspects of our business, as well as a proven track record of delivering results," Stewart said. "I am thrilled to announce him as president of Goodyear's Americas business and have enormous confidence that under his leadership, both the company and our customers will reach even greater levels of success."