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Webinars

On-Demand Webinars
Are Your Maintenance Prices Too High (or Low)? See Pricing Data From 500 Service Centers
Sponsored by Valvoline
Date: September 14, 2022

With increasing market challenges and rising costs across all industries, it is more critical now than ever to know how your shop stacks up against the market. In this webinar, our experts will discuss Valvoline’s 2022 Annual Pricing Survey, a collection of oil change and preventative maintenance data from over 500 automotive service centers nationwide.

Get insights such as:

  • Have you been able to pass the increased cost of base oil to your customers?
  • Are fuel system cleaning costs increasing?
  • How did Valvoline drive an average of 17% additional revenue to our customers compared to other brands?
Underhood: Stop/Start System Diagnostics
Sponsored by AAPEX
Date: September 19, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

A stop/start system can improve fuel economy by five to seven percent and lower emissions. For stop/start functions to work, five vehicle systems must work in unison for smooth operation. During this webinar we will cover how to cure issues with stop/start systems, including stop/start system deactivation, replacement batteries, HVAC complaints, transmission harsh shifts, and brake pedal issues.

Navigating the Rapids Ahead
Sponsored by AAPEX
Date: September 07, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

The typical repair shop is busier than ever – but what happens when the going gets rough? Many of today’s shop owners have never experienced a significant economic downturn. Has your shop prepared to weather any storms that are on the horizon, or have you just been keeping up with current demands? During this webinar you’ll hear real shops share a “just in case” safety briefing.

Smooth Roads Ahead: Making Wheel Bearing Jobs Work for Your Shop
Sponsored by BCA Bearings by NTN
Date: August 04, 2022

Wheel bearings are safety-critical components which feature precision engineering, robust construction, and a long service life. However, all wheel bearings will eventually need to be replaced. Wheel bearing or hub assembly replacement can present a number of challenges to technicians. This could be due in part to bearing design, construction, corrosion buildup, and/or replacement parts selection.

During this 45-minute webinar we will discuss:

  • The importance of wheel bearings to the overall vehicle
  • The impact of extreme usage, environments on wheel bearings
  • Common customer concerns, and how to correctly diagnose the cause of the symptom the first time
  • How to select the right replacement part for the job. Should you replace the bearing alone, or opt for a bearing repair kit?
  • How to sell and manage difficult bearing replacement jobs, reduce installation times and costly comebacks
  • How to deal with corrosion buildup between the bearing, hub, and knuckle
SMS Marketing 101 for Tire Shops
Sponsored by Podium
Date: August 03, 2022

Convenience and speed are top priorities for consumers in every industry. But for auto services, they’re paramount to win business and earn repeat customers. Find out how your tire shop can keep up with consumer demands for real-time connection and mobile-first experiences with SMS marketing. Use texting to nurture leads, increase sales, speed up customer checkout, and collect online reviews.

In this webinar, you’ll learn:

  • Why personalized text messages convert leads to customers
  • How to build an opt-in flow to grow your marketing list
  • Tips and tricks to increase response rates and promotional engagement
  • Best practices for providing value to your opt-in list
Hiring and Retaining Great Employees
Sponsored by AAPEX
Date: May 23, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

In a tight labor market, it can be tough to find the next great employee – but what are you doing to keep the superstars you already have? We’ll explore the challenges of maintaining a staff that can handle whatever challenges your customers bring through your doors.

Undercar: Advanced Alignment Diagnostics For Electric Power Steering and ADAS
Sponsored by AAPEX
Date: May 09, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

With the adoption of ADAS and electric power steering systems, alignments have become more than setting the toe, camber and caster. We will cover adjusting the angles and calibrating sensors and system monitors. You’ll learn about steering angle sensor resets, pull compensation resets, test drive strategies, ride-height measurements for ADAS sensors, and criteria for electric power steering.

ADAS Isn’t Coming – It’s Here
Sponsored by AAPEX
Date: April 18, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

ADAS may seem like science fiction, but the fact is that an ever-increasing vehicle population has some form of ADAS built in. We’ll talk with shops who handle ADAS repair in-house as well as a shop that contracts ADAS service out to another local shop. What will it take to become a leader in your community as an expert in the next generation of driver safety?

TPMS Talk: Fundamentals of Fast and Efficient TPMS Service
Sponsored by Schrader
Date: April 07, 2022

Your crash course in the TPMS service. Too often, TPMS service might seem complicated, but it does not have to be. This webinar provides an engaging hands-on lesson that explores how you can organize your TPMS program for maximum benefits.

Learn directly from the world-leader in TPMS just in time for the busy tire changing season! Join Yanick Leduc and Tom Kirkham from Schrader’s Technical Training Team as they break down the fundamentals of TPMS service and give you real-life tips for setting up a profit building TPMS program.

Topics cover:

  • How to identify if a vehicle has a TPMS system
  • How to select the right TPMS sensor for the vehicle and rim type
  • How to select the right service kit and why it’s important
  • How to safely dismount a tire from the rim without damaging the sensor
  • How to properly assemble and disassemble the sensor
ADAS: Diagnosing False Activations and Warnings
Sponsored by AAPEX
Date: April 11, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

Advanced driver assistance systems (ADAS) can intervene with driver warnings or activation of the brakes and steering functions. Unfortunately, ADAS sometimes get it wrong and activates when there is no problem. The customer might be backing out of the garage or changing lanes on the freeway when the false warning or activation occurs. We will explore how to resolve customer complaints of false activation of automatic braking, lane blind spot detection systems.

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