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Webinars

On-Demand Webinars
Hiring and Retaining Great Employees
Sponsored by AAPEX
Date: May 23, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

In a tight labor market, it can be tough to find the next great employee – but what are you doing to keep the superstars you already have? We’ll explore the challenges of maintaining a staff that can handle whatever challenges your customers bring through your doors.

Undercar: Advanced Alignment Diagnostics For Electric Power Steering and ADAS
Sponsored by AAPEX
Date: May 09, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

With the adoption of ADAS and electric power steering systems, alignments have become more than setting the toe, camber and caster. We will cover adjusting the angles and calibrating sensors and system monitors. You’ll learn about steering angle sensor resets, pull compensation resets, test drive strategies, ride-height measurements for ADAS sensors, and criteria for electric power steering.

ADAS Isn’t Coming – It’s Here
Sponsored by AAPEX
Date: April 18, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

ADAS may seem like science fiction, but the fact is that an ever-increasing vehicle population has some form of ADAS built in. We’ll talk with shops who handle ADAS repair in-house as well as a shop that contracts ADAS service out to another local shop. What will it take to become a leader in your community as an expert in the next generation of driver safety?

TPMS Talk: Fundamentals of Fast and Efficient TPMS Service
Sponsored by Schrader
Date: April 07, 2022

Your crash course in the TPMS service. Too often, TPMS service might seem complicated, but it does not have to be. This webinar provides an engaging hands-on lesson that explores how you can organize your TPMS program for maximum benefits.

Learn directly from the world-leader in TPMS just in time for the busy tire changing season! Join Yanick Leduc and Tom Kirkham from Schrader’s Technical Training Team as they break down the fundamentals of TPMS service and give you real-life tips for setting up a profit building TPMS program.

Topics cover:

  • How to identify if a vehicle has a TPMS system
  • How to select the right TPMS sensor for the vehicle and rim type
  • How to select the right service kit and why it’s important
  • How to safely dismount a tire from the rim without damaging the sensor
  • How to properly assemble and disassemble the sensor
ADAS: Diagnosing False Activations and Warnings
Sponsored by AAPEX
Date: April 11, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

Advanced driver assistance systems (ADAS) can intervene with driver warnings or activation of the brakes and steering functions. Unfortunately, ADAS sometimes get it wrong and activates when there is no problem. The customer might be backing out of the garage or changing lanes on the freeway when the false warning or activation occurs. We will explore how to resolve customer complaints of false activation of automatic braking, lane blind spot detection systems.

Become the ONE Shop Preferred By MORE Customers in Your Market
Sponsored by Epicor
Date: March 10, 2022

One. That's how many shops there's room for in the lives of today's vehicle owners.

Whether you operate a general repair shop, tire dealership, or service chain, your future depends on your ability to become that ONE shop who can offer more services, greater convenience and a superior experience.

This webinar will examine the fundamental building blocks necessary to become that preferred shop for more customers for years to come -- leading to faster growth, improved profitability, increased employee satisfaction and higher overall business value.

Too busy to consider a few critical, tech-enabled improvements to your service business? In that case, you definitely need to attend this webinar, because we’ll also show you how to reduce your workload while putting more money in your pocket.

How to Win Locally: 5 Marketing Strategies for Auto Services
Sponsored by Podium
Date: February 03, 2022

Consumers are changing—new expectations and demands aren’t just a future state—they’re here today. In fact, according to J.D. Power, auto service customers now prefer texting over all other channels. It’s time for auto service businesses to rethink old marketing strategies and deliver the experience modern consumers expect.

Join this webinar as industry experts uncover five local marketing strategies to beat your competition and grow your business. You’ll hear real-life case studies and walk away with SMS marketing best practices.

In this webinar, you’ll learn:
• Why consumer preference for texting is on the rise
• The state of local business—what’s working and what needs to change
• 5 simple ways to upgrade your service experience

Tire Bottleneck: How Shops Can Creatively Navigate the Current Supply Chain Challenges
Sponsored by NEXEN TIRE America, Inc.
Date: December 20, 2021

It's hard to make a sale when you can't get the tires your customer needs. The current supply shortages are taking a toll on tire shops and auto service centers everywhere.

Learn about some creative ways your shop can enhance the customer experience -- and keep the customer -- even if you can't get the tires installed right away. During this free webinar, we'll talk about:

  • Why these supply chain issues are happening
  • When the bottleneck will end
  • How to talk to your customers about the tire shortage
  • New opportunities for making sales during this tough time -- both tire and service related
Step by Step Guide for TPMS Service: Service Kits, Sensor Fitment and More
Sponsored by Schrader TPMS Solutions
Date:

Different rim types call for different types of TPMS sensor fitment -- and different types of sensor fitment call for different service kits! With so many details to remember, how can you make sure you are choosing the right service kits and sensors, and following the correct installation procedure?

Join Yanick Leduc and Tom Kirkham from Schrader's Technical Training Team as they break down how to choose the right sensor and service kit for each rim type. They'll give you tips on how to mount and dismount a tire without breaking the sensor, right in time for tire change season!

SMS Marketing 101 for Tire Shops
Sponsored by Podium
Date: August 11, 2021

Text is the only marketing channel with a 98% open rate. With that knowledge, how do you build an effective SMS marketing campaign? Covering everything from simple tips and tricks to compliance to building a world-class opt-in flow, this webinar will get you up to speed.

Includes insights on:
• How to market like a human with personalized messages
• How to increase responses and promotional engagement
• How to provide value to your opt-in list

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