Mitchell 1 will hold this year’s last Shop Management Workshop from October 5–7 at the Rosen Plaza Resort in Orlando, Fla.
The training is designed for auto shop management software users who want to learn more advanced capabilities, shortcuts and new features to run their businesses more efficiently.
The two-day training session focuses on best practices and guides users through all levels of functionality of Mitchell 1 Manager SE and ShopKey Shop Management SE. Emphasis is on features in the 7.0 version of the software, but previous versions are also covered. Topics include program setup, inventory, reporting, scheduling, advanced transactions, and aftermarket cataloging. A session led by Mitchell 1 product managers will focus on helping automotive repair shops get the most value from their integrated repair information source, ProDemand. Attendees will also learn about the Mitchell 1 SocialCRM shop marketing service during a casual evening reception.
The workshop will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, senior market manager for Manager SE. Together, the two have more than 40 years of shop management system training experience.
“This advanced training turns existing shop management system customers into power users who get the most out of their software and business,” said Dwulet. “The sessions will uncover strategies that attendees can use to compete successfully against dealerships, maximize their maintenance and repair opportunities, and enhance their relationships with customers.”
Attendees can earn 30 AMI credits toward the Accredited Automotive Manager (AAM) designation by completing the workshop. At the end of each workshop, AMI course completion forms will be handed out to those attendees who wish to pursue AMI credits.
For more information, visit mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at mitchellrep.com.
