Michelin North America took top honors in three of the four 2016 J.D. Power Original Equipment Customer Satisfaction Study segments.
Michelin ranked first in the Luxury, Passenger Car and Truck/Utility segments and second in the Performance Sport segment.
“At Michelin, we have always been strongly committed to the quality and performance of our tires at every level, and we never stop finding ways to remain the leading innovator to improve our tires and satisfy the high expectations of new-car buyers today,” said Ken Kruithof, vice president of operations for passenger and light truck original equipment tires, Michelin North and South America. “And more than ever, Michelin has been accomplishing this with original equipment tires by working closely in collaboration with the automotive manufacturers who have the biggest stake in achieving overall driving satisfaction.”
To date, Michelin has been received 80 J.D. Power tire awards.
The 2016 U.S. Original Equipment Tire Customer Satisfaction Study was fielded in October through December 2015 and is based on responses from more than 31,977 original owners of 2014 or 2015 model-year vehicles, Michelin said.
