EV tire satisfaction gap widens as wear rates increase, J.D. Power study finds
The J.D. Power study shows that EV owners have similar expectations of tire wear as owners of gas-powered vehicles do.
OE Tire Brands Finding Right Balance, J.D. Power Says
J.D.Power indicates tire brands have been steadily improving this balance over the past five years, as satisfaction has been on a steady incline.
Used Vehicle Market is Down Slightly in November, J.D. Power Reports
Typical for the time of year, used vehicle prices softened in November, J.D. Power analysts determined.
J.D. Power to Merge with Autodata Solutions
The newly-combined company will operate under the name J.D. Power and will offer new and pre-owned automobile transactional data, valuation tools, vehicle feature information and consumer analytics to the automotive industry.
J.D. Power Study: Focus on Service Processes Increases Customer Satisfaction
Satisfaction scores tend to increase when aftermarket service advisors perform consistent service processes, the inaugural J.D. Power 2019 U.S. Aftermarket Service Index Study found.
J.D. Power Study: Consumers Loyal to OE Brands
A recent study from J.D. Power found many consumers will buy the same brand of tire originally fitted on their vehicle.
Michelin Tops J.D. Power Original Equipment Customer Satisfaction Segments
Michelin North America took top honors in three of the four 2016 J.D. Power Original Equipment Customer Satisfaction Study segments. Michelin ranked first in the Luxury, Passenger Car and Truck/Utility segments and second in the Performance Sport segment. “At Michelin, we have always been strongly committed to the quality and performance of our tires at
Michelin Receives Two J.D. Power Awards
Michelin received top honors for two categories – luxury and passenger car segments – in the 2015 J.D. Power Original Equipment Customer Satisfaction Study. “We believe that Michelin’s success is the result of our relentless commitment to quality, innovation and technical performance,” said Ken Kruith of, vice president of operations for passenger and light truck
Pirelli Notes OE Satisfaction Achievement
Pirelli ranked highest in the performance sport segment for the second year in a row in the J.D. Power 2015 Original Equipment Tire Customer Satisfaction Study. This is the second year in a row and fourth time in the last six years that Pirelli has been ranked highest in the study for the performance sport
Hankook Wins Design Award
Hankook Tire Corp. was awarded the Red Dot Award: Product Design 2015 for its Smart Control AW02. The Smart Control AW02 is a winter TBR tire designed for severe weather conditions. The tire is designed to provide superior traction on snowy and icy roads with increased durability and traction, the tiremaker said. The Smart Control
