Nexen Highlights Changes to Support Customer Growth
Over the past two years, change was constant for Nexen Tire America. Not only was the company grappling with the COVID-19 pandemic and supply chain strains, but it also moved its headquarters from Southern California to Northeast Ohio and hired new team members as a result of its growth. Yet despite changes to its business
More Customers are Planning Major Auto Purchases. Here’s How You Can Help [Video]
The way consumers shop for tires has evolved over the years–you’re probably installing more tires from an online purchase than ever before and having conversations with customers who know (or think they know) what tires they need on their vehicle, thanks to the endless amount of information at our fingertips. The pandemic shifted consumers’ digital
Why Consistency Wins Customers with Tires Plus’ Jarid Lundeen
Even when Jarid Lundeen worked in the restaurant and banking industries, one thing about the customer experience always stood out to him: Consistency. Early on, he learned consistency creates success, which is what he looks to instill in his four Tires Plus locations in Minott, North Dakota. But how do you do that? Jarid tells
Become the ONE Shop Preferred By MORE Customers in Your Market
One. That’s how many shops there’s room for in the lives of today’s vehicle owners. Whether you operate a general repair shop, tire dealership, or service chain, your future depends on your ability to become that ONE shop who can offer more services, greater convenience and a superior experience. This webinar will examine the fundamental
AMN DriveTime: Creating parts that customers need
It was Vange Proimos’ experience as a tech and shop owner that has informed much of his success as CEO of AP Emissions.
How Today’s Top Tire Dealers Keep Customers For Life
In this month’s Rolling with the Numbers, we delve into our tire dealer survey data to find out how dealers have found success in advertising to new customers and the surprising ways they keep them coming back.
Help Customers Get More Life Out of Their Tires
We understand the supply difficulties facing you and your customers. Such concerns add another level of stress to an already challenging and competitive business landscape. If there is a silver lining to this season, times such as these create an opportunity to enhance your business relationships with your customers by improving their ownership experience. One
Tips For Fleet Customers to Avoid Premature Tire Wear
Here are nine ways fleets might experience premature tire wear or damage, as well as tips you can give them to swoop in and save their day—and their tires, too.
Grand Touring Tires: When are They Right for Your Customer?
Often confused with all-season tires, grand-touring tires take many of the benefits found in all-season tires, like wet- and dry-handling characteristics, and then blend those features with the capability of providing a comfortable, more capable driving experience.
Winning the Customer Care Game
When you put customer care at the forefront of your high-octane offense, it can have a measurable impact on your bottom line.
