Tire Agent Hopes to Reinvent the Online Tire Retail Buying Experience
Jared Kugel, CEO of Tire Agent, shares insights on his company’s strategic customer service methodologies and overall customer engagement.
Tire Agent Hopes to Reinvent the Online Tire Retail Buying Experience
Jared Kugel, CEO of Tire Agent, shares insights on his company’s strategic customer service methodologies and overall customer engagement.
How Important is Long-Lasting Tread Life to Customers?
Long-lasting tread characteristics matched to a specific application can mean the difference between a satisfied or dissatisfied customer.
VIP Tires & Service Executive Chairman’s Five Steps to Keeping Customers for Life
John Quirk says customers do not simply support VIP due to getting great service; it’s because his people build relationships.
Sell Customers on Your Service Options, Not Price
We dive into the reasons why quality and service should take precedence over price when choosing an automotive service provider.
ZC Rubber Hosts Driving Experience Event in Europe
The event showcased the Westlake ZuperAce Z-007 and Goodride Solmax 1 tires.
Earn Fleet Customer Trust Via Proactive Truck Tire Maintenance
Asset uptime and safety are major concerns for fleet managers, and tire maintenance plays a key role in both. According to the National Highway Traffic Safety Administration (NHTSA), on average, 11,000 tire-related crashes each year could have been prevented with proper tire care. Additionally, in 2016, tire-related accidents resulted in more fatalities than those caused
Help Customers Gain Performance by Replacing Brake Pad Hardware
The small parts of brake pad hardware can make a difference in overall performance.
Five Tips for Retaining Customers
A “winning team” culture is the first step in becoming the best tire/auto service business you can possibly be.
John Bean Updates Website to Improve User Experience
John Bean has redesigned its website to make it easier to locate more in-depth information. The company says it intends to make it easier for customers to decide which John Bean wheel service products are best for their shop locations. “We concentrated specifically on making the website easier for visitors to understand and find useful
