Embracing Technician Career Advancement

Embracing Technician Career Advancement

While not everyone may reach the top designation in their career as a service technician, the incentive to try should be present for all employees.

Many repair shops are family-owned establishments. Heck, you might be working at one right now that follows the same tradition. Technicians in these shops are traditionally classified based on skill level, such as entry, A, B or C level, which originated in a time when basic skills and standard toolkits sufficed for most repairs.

However, thanks to advancements in technology, tools and equipment have blurred many of these distinctions, allowing for greater opportunities for career advancement within your shop. Let’s talk about the importance of technician advancement in this Tire Review Continental Tire Garage Studio video.

Advancements in technology, tools, and equipment, coupled with the depth of knowledge required in the modern automotive industry, would leave even many technicians from the past blown away. Moreover, the range of skills demanded from individuals, spanning from newcomers to seasoned professionals, has expanded significantly since then.

Just look at job postings to get an idea of the talent out there. Nowadays, job-seeking technicians and advisors emphasize “opportunity for advancement.” Having the opportunity for employees to climb the ladder in the workplace brings recognition for improved knowledge and skills that could set you apart in their minds.

While not everyone may reach the top designation as a service technician, the incentive to try should be present for all employees. Even when technicians reach the highest designation of certification in their field, they might feel complacent, falsely believing they have reached the pinnacle of their career, when there is still much room for growth and improvement.

When it comes to training your team in new skills, emphasizing the “why” behind the learning is crucial. When everyone understands the reasons behind their work and is actively engaged in learning and improving, the need for constant supervision and control to ensure compliance diminishes.

When you and your technicians understand the purpose of growth, you can cultivate a culture where your team is constantly driven to become more efficient, productive and profitable. This is achievable by instilling a clear understanding of how their contributions benefit themselves, their colleagues, the business and the community.

Don’t forget to follow us on Instagram and Facebook and subscribe to our YouTube channel for more tire, service and shop operations videos.

You May Also Like

Following AC system service, how much oil is needed?

Learn how to determine the correct amount of oil to add when replacing the compressor in an AC system.


So, you just got the parts in for an AC job. You’re replacing the compressor, and now you’re wondering how much oil should be added to the system?

This has confounded some technicians for decades because it’s really unknown how much is already in the system and on most vehicles, it’s not going to be on that label underneath the hood. The key is to look up the quantity of oil for the system and also what components you’re replacing. Depending on the manufacturer, you may have to add only two ounces of oil if you’re replacing an evaporator, three ounces for replacing the condenser. In some cases, you may have to use four ounces when you replace the compressor, but this is going to change depending on the vehicle.

How succession planning sets your shop up for success

Just like it’s smart to plan ahead before taking a road trip, your shop should be prepared to plan for the next steps.

TR-Continental-succession planning
The future of TPMS technology

Radio wave sensors have been the standard for all TPMS devices until Tesla began utilizing Bluetooth Low Energy (BLE) technology in 2021.

Continental’s Total Confidence Plan provides customers with trust in their tire purchase

The Total Confidence Plan is Continental Tire’s coverage plan that comes with the purchase of any Continental passenger or light truck tire.

How to handle false ADAS activation

Many false activations are focused on one malfunctioning sensor. However, with ADAS, the cause of a false activation is likely more mechanical.

Other Posts
Goodyear sells OTR tire business to Yokohama Rubber for $905M

Goodyear will manufacture certain OTR tires for Yokohama at some of its manufacturing locations for an initial period of up to five years.

Goodyear OTR Tire
Everything you ever wanted to know about Formula E tires

Learn how tire technology affects the highest level of all-electric racing from three different perspectives: The president of Hankook Tire North America, a tire engineer, and a Formula E driver.

Pugh’s Tire exemplifies a tireless commitment to service over four generations

With five retail locations, the third- and fourth generations continue to grow the business the same way the founder did.

Will AI-powered virtual sensors transform tire maintenance?

Virtual sensors can combine data from various vehicle systems to monitor tire conditions and other safety-related parameters.