Virtually 100% of consumers research online before making a purchase, and 92% purchase based on a blogger recommendation, per Influencer Central.
According to the firm, 85% of women consumers consider online reviews extremely or very important when making a purchase. Sixty-seven percent of them say they are more likely to buy if a product gets a high-star rating on a review, per the firm.
From the research, more than 90% of consumers said online reviews are more important than input from a salesperson. And, after reading an online review and deciding to make a purchase, nearly 80% of consumers buy the product online, according to the research.
The study also found that 88% of consumers say online reviews are influential when purchasing a new product from a brand with which they’re not familiar. If they are buying a new product from a brand they already know, 67% of women consumers still consider online reviews very influential.
The most popular site for reviews, per the study, is Amazon. Ninety percent of consumers that Influence Central polled said Amazon’s reviews influenced them enough to either buy or reject the product. Additionally, about 43% of consumers who check online reviews for items they’ve purchased before do so to see if others have had a similar experience and to see if there is a better product option, according to the study.
Ninety-seven percent of consumers said that they could judge the credibility of the reviews. Trustworthy online reviews have three key features, according to the study: similarity to the person posting the review, detail in the review, and reviews posted by a verified user.