2021 Top Shop Finalist: Plaza Tire Service, Inc.
Plaza Tire Service management positions its stores to meet customer needs with a level of efficiency and meticulousness that rivals their competitors.
Servicing Wheel Bearing Seals: Part Two
Tire Review’s Mary DellaValle walks through installation tips for wheel bearing seals, from the Tire Review Continental Tire Garage Studio at Babcox Media.
2021 Top Shop Competition Standouts Are the ‘Best of the Best’
These Top Shops lead by example, relentlessly focus on elevating their customers’ service experience, outshine their competitors, stand out in their community and commit to excellence, says Tire Review Editor Mary DellaValle.
How the State of Our Industry Impacts Your Day to Day
In August, Tire Review is publishing special “State of the Industry” articles comprised of the thought-leadership editorial that takes a look at various trends shaping the global tire industry through the eyes of subject matter experts and industry influencers.
Bridgestone Debuts Two New UHP Tires
“Performance at every turn” defines Bridgestone’s two new tires: the Potenza Sport summer UHP tire, and Bridgestone Potenza RE980AS+ all-season UHP tire, the company says.
Data-Driven Business Intelligence Boosts Profitability
Centered on a business-building theme, Tire Review’s new data section, Rolling with the Numbers, will provide business intelligence in key shop operations areas to help boost tire dealer profitability.
Esmeralda Bernal Takes Strategic Business Approach
Esmeralda Bernal, the sales and business development manager for Yokohama Off-Highway Tires, has the strategic mindset needed to help customers succeed.
Brian Chase Carries on the Family Legacy
The fourth generation of the Rice Tire family and regional sales manager, Brian Chase is passionate about taking the family business to the next level.
Pirelli Expands Scorpion Tire Family with Scorpion AS Plus 3
Developed exclusively for the North American market, it is designed to provide more mileage, more comfort and more control, said company executives.
Vehicle Subscription Models Put a Twist on Consumer Choice
With a new vehicle representing consumers’ second-largest purchase, their expectation of inherent value, especially on big ticket items, raises the question of whether this move by automakers will be seen as a means to over-deliver on customer expectations, or a way to fuel their revenue pipelines to offset slumping vehicle sales numbers.
Idled Driving Shouldn’t Mean Stalled Vehicle Service
There is plenty of unperformed maintenance out there for the taking – the result of undetected or neglected automotive care.
Winning the Customer Care Game
When you put customer care at the forefront of your high-octane offense, it can have a measurable impact on your bottom line.
