Help Customers Gain Performance by Replacing Brake Pad Hardware

Help Customers Gain Performance by Replacing Brake Pad Hardware

The small parts of brake pad hardware can make a difference in overall performance.

Every technician has struggled with those little wire clips that push the brake pads onto the pistons on some calipers. I mean these little clips can barely fit into the holes on the new pads and can shoot across the shop like a rubber band.

But they can make a difference. So, let’s dig into the importance of brake pad hardware and how it can help overall vehicle performance in this Tire Review Continental Tire Garage Studio video.

Like we’ve said in past videos, small vehicle parts can make a big difference. Brake pad hardware is no exception.

First, let’s talk about the springs and clips. Heating and cooling cycles can weaken these parts, and weak hardware can result in excessive caliper or pad movement, causing noise and other related problems. This can lead to uneven and premature pad wear, rotor warpage and pulling. Some springs and clips can be difficult to install but leaving them out is not an option.

Next come the soft parts. You know, those unsung heroes of brake pad hardware: the dust shields, grommets and bushings. Most floating brake calipers use a rubber or plastic insulator or shim around the caliper’s mounting bolts. This sleeve of soft material loses resiliency over time, especially since it’s exposed to the high-temperature environment of the vehicle’s brakes. As materials wear, instead of being round, they’re flattened by the torque from the brakes into an oval shape that can cause excessive caliper movement. This can also produce noise like rattles and thumps,

Unlike steel, soft parts like rubber are sensitive to chemicals. Choosing the right lubricant for these parts is critical to ensuring their longevity and integrity.

Lastly, let’s talk about brake shims. Think of a shim as a sandwich of materials that is attached to the back of the brake pad. Sometimes, brake shims can experience, “shim migration” or shifting that can negate its insulating abilities. Automakers and aftermarket parts suppliers are developing better and better attachment systems to alleviate this problem of shims detaching from the backing plate. But remember, a shim serves a purpose and does not do its job if it’s left in the box.

Don’t forget to follow us on Instagram and Facebook and subscribe to our YouTube channel for more tire, service and shop operations videos.

You May Also Like

How Patti Jindra’s love of learning gives her tire shop the edge

Patti has made a career out of a commitment to professional development and to doing the best for the customer.


Spend an hour talking about the tire industry with Patti Jindra, owner of Quality Tire Service in Johnsburg, Illinois, and chances are you’ll walk away with 120 new ideas on how to improve your business (I hope you’re a fast note-taker).

Though there is certainly a level of added challenge in this industry being a female shop owner, Patti uses her blend of sharp business acumen, high standards, and an incredible thirst for knowledge to elevate her business to the highest levels of service and professionalism in her market.

SUV/CUV tires continue to grow and adapt

Ask the customer questions to learn their routine and the type of performance they look for in CUV or SUV tires.

Four important scan tool components

Considering a scan tool should involve a review of the internal and external components that impact the unit’s performance and durability.

Preparing your shop to service larger-sized rims

While large rims may enhance the appearance and performance of customers’ vehicles, it poses challenges for your shop.

Why you should recommend a ‘tune-up’ to your customers

Because of automated systems, many people overlook the basic maintenance that’s still required to keep vehicles running smoothly.

Other Posts

Continental equips the Chevrolet Traverse with OE tires from its CrossContact series

Continental received worldwide original equipment (OE) approval for the CrossContact LX 20 in 20 and 22 inch sizes.

Suzy Darter reflects on decades of breaking barriers and setting standards

Suzy saw a multitude of successes in the tire industry by avoiding distractions and doing right by the customer.

A dedication to mentorship and support makes Cole Fraser shine in the tire industry

The Black’s Tire regional manager has a reputation for making those around him excel in everything they do.

Do EVs require special brake pads?

Proper brake pad selection is crucial for EVs to ensure consistent stopping power and long pad life.