Michelin ONCall Records 2.5M Breakdown Events

Michelin ONCall Records 2.5M Breakdown Events

The company's emergency roadside service program began in 2009.

Michelin ONCall, the company’s emergency roadside service program, has exceeded 2.5 million breakdown events since its inception in 2009.

Michelin said ONCall, which provides mechanical and tire roadside service, towing and live tracking – allows customers to access FixPix, Michelin’s digital app, where geocoded photos taken at the site of the breakdown are stored, allowing customers to see the damage and know the right service was provided.

“This achievement is a demonstration of Michelin’s commitment to delivering top customer service with ONCall since its initial inception,” said Kate Kaufman, vice president of services for Michelin North America. “This service continues to place long-haul fleets and their needs at the forefront of our customer care initiatives, offering assistance and commitment to owners and operators who value maintenance and efficiency.”

You May Also Like

Hunter Engineering releases new alignment coverage for hundreds of vehicles

The release covers new records as well as updates to existing records, covering OEM changes to existing vehicles.

Hunter-WinAlign

Hunter Engineering is now providing updated alignment specifications via its WinAlign software. The vehicle information database update release, also including updates for other WinAlign features, covers new records – those not yet in existence at the time of the previous release – as well as updates to existing records, covering OEM changes to existing vehicles, Hunter said. There are more than 550 new records and more than 1,000 updates to existing records.

GRI appoints new director of North America

Ydo Doornbos has spent 29 years in the tire industry, and will now lead GRI’s efforts to expand the company in the North American market.

GRI-Ydo-Doornbos
Nexen Tire America details its 2024 U.S. motorsports program

Nexen Tire Motorsports drivers competed at the “Streets of Long Beach” Pro Championship event using the company’s N’Fera Sport R tire.

Nexen-Tire-America-2024-motorsports
Chapel Hill Tire opens 12th location in Durham, NC

Chapel Hill Tire said the new Durham location will offer everything from routine maintenance to complex repairs.

Chapel-Hill-new-location
Hankook acquires additional stake in thermal management systems company, Hanon Systems

Hankook & Company Group said it will hold a 50.53% stake in Hanon Systems and take management rights as the largest shareholder.

Handshake agreement

Other Posts

PRT launches 59 new complete strut assemblies

Extending PRT’s product portfolio in North America, the new release represents nearly 12M vehicles in new coverage.

PRT-Strut
Tire Discounters partners with the Atlanta Braves for home run promotion

For every home run hit by the Braves this year in a game, Tire Discounters will give fans discounts on Goodyear/Cooper tires.

Michelin sponsors WWII vets’ return to Normandy for D-Day 80th anniversary

WWII vets will participate in several parades, ceremonies and celebrations during their 10-day tour of the Normandy region.

Michelin-DAL_NORMANDY
McCarthy Tire Service partners with Truckers Against Trafficking

McCarthy Tire Service has launched a company policy aimed at identifying and reporting potential human trafficking situations.

McCarthy-tire-TAT