“We expanded our popular CRM program to make it available to a wide range of users,” said David Niemiec, general manager of Mitchell1’s Business Performance Services. “Even if an automotive repair shop is not a Mitchell 1 Manager subscriber, they can still benefit from Mitchell1’s extensive suite of CRM services to help improve their customers’ loyalty and increase profitable maintenance business.”

Automotive repair shops will receive the same benefits and support as Mitchell1 Manager customers, said the company.

“Our new eCRM and OwnerAutoSite.com products will now work seamlessly with any number of Shop Management Systems,” said Niemiec. “These programs were designed to be completely automated and deliver a measurable return on investment.”

For more information contact the Mitchell1 inside sales group at (888) 724-6742 x5201. (Tire Review/Akron)