Matching Your Customers with the Best Touring Tire
Picture this: You’ve prepared your list of symptoms and questions to ask the doc, but when the time comes to see them, they don’t seem to want to get to the bottom of your issues. Instead, they send you home with a prescription you’ve never heard of before. You pop two of those bad boys
Marketing To High-Value Customers Yields Profit, Repeat Business
I’m sure you appreciate every customer that does business with your shop, but there’s no secret that some are more high-value than others. For example, let’s say someone comes into your shop looking to spend the least amount of money possible. Saving money is essential in today’s world, but these customers may not know the
Why Focusing on Your Best Customers Pays Off With Suburban Tire’s Gordon Leffler [Audio]
When you walk through the doors of Suburban Tire Auto Repair Centers in Glendale, Heights, Illinois, you’re walking into one of the cleanest and most organized tire dealerships on the east coast. “I could eat off the floors,” says Johnny g about the tire store this month’s guest has made into a superstore in the suburbs of Chicago. In
More Customers are Planning Major Auto Purchases. Here’s How You Can Help [Video]
The way consumers shop for tires has evolved over the years–you’re probably installing more tires from an online purchase than ever before and having conversations with customers who know (or think they know) what tires they need on their vehicle, thanks to the endless amount of information at our fingertips. The pandemic shifted consumers’ digital
Don’t Let the Causes of TPMS Corrosion Cost Your Customers
No matter how far we get with TPMS technology, we still must go back to the basics of repair when it comes to hard parts. Corrosion is one of the leading causes of TPMS replacement. The chemical reaction that takes place when certain metals are exposed to moisture, salt, dirt and certain climates causes the
Why Consistency Wins Customers with Tires Plus’ Jarid Lundeen
Even when Jarid Lundeen worked in the restaurant and banking industries, one thing about the customer experience always stood out to him: Consistency. Early on, he learned consistency creates success, which is what he looks to instill in his four Tires Plus locations in Minott, North Dakota. But how do you do that? Jarid tells
For Techs and Customers: An Efficient TPMS Solution
In the business of automotive repair, two of our primary goals are always increasing the efficiency at which our technicians can perform service and increasing the opportunities for service that we can offer our customers. The Autel ITS600 can help us do both. The Autel ITS600 is a wireless TPMS tool that offers complete TPMS
Give Your Customers this Road Trip Checklist
During the COVID-19 pandemic, travelers had uncertainty about traveling via airplane, and more people traveled by car last year and in 2020. This year, with higher gas prices, travelers may also opt to travel by car or stay grounded. In this Tire Review Continental Tire Garage Studio video, we will discuss the trend to get
Become the ONE Shop Preferred By MORE Customers in Your Market
One. That’s how many shops there’s room for in the lives of today’s vehicle owners. Whether you operate a general repair shop, tire dealership, or service chain, your future depends on your ability to become that ONE shop who can offer more services, greater convenience and a superior experience. This webinar will examine the fundamental
AMN DriveTime: Creating parts that customers need
It was Vange Proimos’ experience as a tech and shop owner that has informed much of his success as CEO of AP Emissions.
