Give Your Customers this Road Trip Checklist

Give Your Customers this Road Trip Checklist

During the COVID-19 pandemic, travelers had uncertainty about traveling via airplane, and more people traveled by car last year and in 2020. This year, with higher gas prices, travelers may also opt to travel by car or stay grounded. In this Tire Review Continental Tire Garage Studio video, we will discuss the trend to get out of the clouds and how dealers can prepare their customers for road trip travel.

As a dealer, it is of the utmost importance that you inform potential travelers of complete routine tire and vehicle maintenance — your maintenance checks and tips will be critical for them to have a safe journey heading into the summer months.

Here is an important checklist you can perform on your customer’s vehicle – or you can tell them about – starting with tires.

  • First, let your customers know to check their tire pressure using a tire inflation gauge. They can also check their tread depth with a simple penny test, where they can place a penny upside down in the tread. If the top of Lincoln’s head is visible, it is time to purchase new tires.
  • Next up – oil. Drivers should check their oil by turning the engine off, popping the hood and locating the oil dipstick. Let them know to come back to the shop if they’re due for an oil change.
  • Finally, let customers know to check their car battery. Car owners can safely and easily check for a healthy battery from the comfort of their own driveway by turning their vehicle’s headlights on for 15 minutes without starting the engine, then starting their car and watching the headlights. If they dim noticeably, it is likely that the battery needs replacing.

You can display these tips in the shop at the counter or perhaps print out sheets of paper with your own road trip checklist to give customers at the time of payment.

You May Also Like

How to recommend LT tires to customers

The LT segment is complex, with different customer priorities and use cases to consider.

TR-Continental-LT-tires

When customers come in looking for new light truck (or LT) tires, are you prepared to understand their needs and make the right recommendation for them? The LT segment is complex, with different customer priorities and use cases to consider. With all these diverse demands, let’s take a look at how to recommend the best LT tires to customers.

How to avoid TPMS sensor signal transmission limitations

Focus on tool positioning, try not to block the signal, avoid RF clashing and double-check the make, model, year and frequency.

How AI is being used in your shop

AI has been around in the aftermarket for over 20 years, making life easier for techs and shop owners without ever threatening their jobs.

TR-Continental-AI
Three spark plug service and replacement tips

How to avoid and overcome roadblocks that may come up during the removal or installation of spark plugs.

Continental-sparkplug
Strategies for employee engagement and effective hiring practices

Managers play a pivotal role in shaping company culture and setting the tone for the organization.

TR-Continental-hiring

Other Posts

Continental Tire’s lessons learned from over 120 years of retreading

John Cox, head of retread truck tires Americas, discusses retread market trends in 2024 and the importance of tire dealers advising their fleet customers on the benefits of retreading.

WT-YT-Continental-Retread-1400
How do you define a tire tier?

Tire dealers provided various views on what attributes define a tire manufacturer’s tier.

RwtNMAR tire tiers
Continental’s ContiConnect Lite to allow digital tire management for OTR tires

Continental said ContiConnect Lite helps fleet managers monitor the condition of their tires via bluetooth.

ContiConnect-Lite-OTR
Tesla Model 3 TPMS service

Resetting and programming TPMS sensors for a Tesla is a lot like any other vehicle, and the challenge is still the same: keeping the light off.

bendpakEVgarageTPMS-1400