Top Shops Share Tips on Recruiting, Retaining Employees [Audio]
Our 2021 Top Shop Winner and Finalists detail ways they’ve found success in attracting and retaining quality employees.
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Andrew Cutler Prioritizes Community Service
Andrew Cutler, the president of Muskegon Brake & Tire, keeps good customer service as a priority.
Online Reputation Management
Eighty-eight percent of consumers trust online reviews as much as they trust personal recommendations.
Point S Sees Record-Breaking Growth in 2020
The co-op added 12 new members last year and expanded into five new states—Vermont, New Hampshire, Massachusetts, New York and Mississippi —to bring its total to 245 locations across 27 states in 2020.
2020 Top Shop Finalist: Burt Brothers Tire & Service
Despite being at the helm of the business for a little less than two years, the five Burt Brothers’s owners stood strong, changed their business and remain confident in their vision for the future—building on the success of their fathers, expanding while keeping that grassroots, hometown feel and “doing it better” every day, now in a digitally-driven world.
GB Auto Service Acquires Tate Boys Tire & Service
The transaction positions GB Auto as sixth largest independent tire and automotive service company in the U.S., according to the company.
AllData Releases Shop Management Software
AllData says Shop Manager creates shop documents and integrates directly with AllData Repair.
Openbay Otis Integrates with TireShop by Freedomsoft
From within a chat window on a dealership’s website, online visitors can now view available time slots for their service needs and then instantly book and receive an appointment confirmation.
Selling on Value vs. Price
Optimize your customers’ tire and service experience, not how much it will cost, says Ziegler Tire.
