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Last-Mile Delivery Tires Set to Outpace Long-Haul Tire Volumes

Prior to the pandemic, the last-mile delivery (LMD) market was booming. So, when COVID-19 hit, and newly-homebound consumers placed even more online orders — retailers like Amazon shortened delivery times to two days, one day, or even same-day services — and the segment exploded. The surge in business brought even more demand for LMD tires,

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Mitchell 1 Makes Enhancements to Manager SE

Mitchell 1 released new software for its Manager SE auto shop management system that includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line. Manager SE users can sign up for free access to the catalogs to search multiple suppliers’ inventories to find available parts at

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AutoLeap Releases Data on the State of the Auto Repair Industry

Automotive repair software company AutoLeap released the State of the Auto Repair Industry Benchmarking Report for 2022. According to the report, AutoLeap obtained data through a comprehensive survey of nearly 300 owners and managers of auto repair shops across North America. The company says it also spoke to various industry experts to collect insights on

ASA Automotive Unveils Vehicle Inspection Software at SEMA

ASA Automotive Systems debuted its new digital vehicle inspection software, as well as an update to its software for the Bridgestone Affiliated Dealer Network, at the 2022 SEMA Show. Unlike other software, ASA sayid its inspection software can fully integrate with all of its product lines: TireMaster, TireMaster Enterprise, GTX, CornerStone and Yes Prime. “Our

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Don Foshay’s Sees Obstacles as Opportunities for Growth

If you live along the southern border of Maine, there’s a chance that you have a reliable and “go-to” car guy or gal at Don Foshay’s Discount Tire & Alignment. As the founders of Don Foshay’s, the Foshay family has had success at their Maine retail shop through excellent customer service, maintaining customer loyalty and

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K&M Top Shop: Van Kleeck’s Tire Stands Out With Clever Marketing

Clever marketing and business savvy aren’t the only things that define Van Kleeck’s Tire in Lake Katrine, New York. It’s the way the staff and owners Clayton and Karen Van Kleeck think about creating a memorable customer experience that creates repeat customers and a unique–even fun–culture in the business. Those reasons and more are why

Are Retread Tires Advised for Electric Trucks?

Oil prices are rising, sending a ripple effect into every nook and cranny of the automotive world. While some consumers are now forced to make decisions about whether it’s worth the cost of gas to take the monthly weekend drive to the mother-in-law’s, many commercial truck fleet owners now have to make routing and delivery

Smetz’s Tire & Service’s ‘Raving Fans’ Key to Dealer’s Success

About 12 years ago, Troy Smetzer, owner of Smetz’s Tire & Service Center in Ashland, Ohio, asked his staff to read a book. But it wasn’t just any book. “I wanted my employees to know why we sometimes ask them to do something that wouldn’t make us a dime more money.” In fact, Troy was

Epicor Debuts Virtual Service Advisor ‘Sidekick’ at AAPEX/SEMA

For tire dealers, SideKick360 has tire-tracking features for both customers and dealers.

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2021 Top Shop Finalist: Plaza Tire Service, Inc.

Plaza Tire Service management positions its stores to meet customer needs with a level of efficiency and meticulousness that rivals their competitors.