Do you have an employee whopossesses all the attributes you want in your staff, but just doesn’t do his orher job that well? Instead of letting that person go, reassign them to anotherrole.
You probably have veryspecific roles that each employee must fill and don’t have the resources tocover that staff member until he/she starts performing better. That being said,some employees are worth keeping. When this happens, analyze the factors thatmay be keeping him from doing his best work, and see if you can find asolution. Your employee will appreciate your understanding and willingness towork with him, and will hopefully reward you with loyalty and dedication foryears to come.
How do you know if anemployee is “misplaced”? Here are some signs:
1. Sometimes poorperformance corresponds with a poor attitude. In these cases, it’s probablybest to let this person go. However, an employee with a positive outlook evenwhen they have difficulty fulfilling assigned tasks probably genuinely wants tobe there, and likely possesses the personality traits that will make them aloyal, hardworking employee in the long run. Consider additional training orshifting this employee to tasks he/she can better perform.
2. Sometimes a person simplyisn’t hired for the job they could best perform. Think about areas where theyhave shown talents. For example, you’ve hired a warehouse manager who isn’tperforming to your satisfaction, but does a great job covering the phones. Thisperson may thrive in a more interactive position and would make a good customerservice representative.
3. Employees with too manyor too few qualifications are hired all the time for a variety of reasons.Perhaps your hire’s resume didn’t accurately reflect their skill set, or youwere desperate to fill the position at the exact moment he/she came along. Ifyou’re dealing with this situation, perhaps adding additional tasks or responsibilitieswould perk up their performance. Under-qualified employees with potential maybe worth keeping around. Scale back their responsibilities or have a moreexperienced staff member mentor them until they gain the confidence and skillsneeded to perform their job duties.
– Source: Tire ReviewBusiness Toolbox