Prioritizing Safety Can Give You a Competitive Advantage
You may have a shop in a state that has occupational guidelines for repair businesses. Of course, there are always the Occupational Safety and Health Administration (or OSHA) standards which are national safety standards developed specifically for workplace safety to prevent accidents or injuries to employees, customers and the vehicles you service. In today’s world,
How Performance Reviews Can Improve Your Shop
Before and after a film is released, movie critics get a chance to review some of the biggest blockbusters to give the general public an idea of how the movie performs. Most movie reviews are focused on what went right in the film and or how it can improve. The same goes for your employee
What Tire Treadwear Grades Mean for Your Customer
There are quite a few numbers and letters on a tire’s sidewall. Do you know what they all mean? Let’s dig into one of the lesser talked-about sidewall markings in this Tire Review Continental Tire Garage Studio video. Many tires are rated by the U.S. Government on treadwear, traction performance and temperature resistance. It’s called
Must-Have Safety Gear for Your Shop
In a shop, heavy machinery is lifted high into the air, and machines are running non-stop. If the proper precautions aren’t taken, automotive shops can become more dangerous than it needs to be. In this Tire Review Continental Tire Garage Studio video, we look at the safety gear you need in your shop. A shop
The Road to AAPEX Ep. 3: You Wouldn’t Believe Who and What You’ll See on Route 66
It’s the stuff road trips are made of–the unexpected, the interesting and even the bizarre. They’re the roadside detours that are so intriguing you can’t help but pull the car over and soak it all in. Luckily, the 33-year-old Cadillac Brougham was running well. Babcox Media’s ASE-certified technician Joe Keene fixed it up with high-quality
Three Scary Threats to Your Vehicle’s Brake Pads
This is the time of year when the shadows stretch a little longer, the wind blows colder and an unsettling feeling puts your nerves on end when you apply the brake pedal. The squeal or skittish stop are portents of service issues that could mean increased operational costs, for there are dangers lurking in the
How to Help Your Customer After Catalytic Converter Theft
You’ve probably seen catalytic converters in headlines recently. Many people have been coming back to their car, and all of a sudden, the car now makes a roar when it starts and makes an even louder roar as it accelerates. Or, they notice an increase in exhaust fumes or unusual exhaust smells. These are signs
Why Focusing on Your Best Customers Pays Off With Suburban Tire’s Gordon Leffler [Audio]
When you walk through the doors of Suburban Tire Auto Repair Centers in Glendale, Heights, Illinois, you’re walking into one of the cleanest and most organized tire dealerships on the east coast. “I could eat off the floors,” says Johnny g about the tire store this month’s guest has made into a superstore in the suburbs of Chicago. In
Are Your Maintenance Prices Too High (or Low)? See Pricing Data From 500 Service Centers
With increasing market challenges and rising costs across all industries, it is more critical now than ever to know how your shop stacks up against the market. In this webinar, our experts will discuss Valvoline’s 2022 Annual Pricing Survey, a collection of oil change and preventative maintenance data from over 500 automotive service centers nationwide.
More Customers are Planning Major Auto Purchases. Here’s How You Can Help [Video]
The way consumers shop for tires has evolved over the years–you’re probably installing more tires from an online purchase than ever before and having conversations with customers who know (or think they know) what tires they need on their vehicle, thanks to the endless amount of information at our fingertips. The pandemic shifted consumers’ digital
