Motorcraft said that R.O. Writer Shop Management Software is now compatible with its eCounter e-commerce software.
“This will make the system more robust than ever for Ford Authorized Distributors and independent repair facilities,” according to the company.
“Linking to eCounter directly from within the R.O. Writer Shop Management System will make it possible for shops using Epicor data to connect to our e-commerce engine quickly from repair orders, allowing them to interact with the Electronic Catalog, Buyer’s Guide and Interchange to perform stock checks and order parts at their specific pricing from parts distributors who also use our e-commerce engine,” according to Lori Dunn, Motorcraft national marketing manager .