Front Brake Pads and Rotors: Do Your Prices Meet Market Averages?
In our latest installment of market pricing data from InteliChek, we asked: What is the average cost to replace a set of front brake pads and rotors? As you’ll see below, we compared this data between independent service providers, mass merchants and car dealerships. The average price is given for five cities across the different
When You Should Change Tire Inflation Pressure on the Placard
In this Continental Tire Garage Studio video, we explain when you should change pressure to suit your customer’s tire choice.
Educate Your Customers to Build a Trustworthy Relationship
In this Continental Tire Garage Studio video, we talk about how tire dealers across the country build trust with customers.
Preparing Your Tire Shop for the Winter Season
Oldman Winter is starting to wake up. Before you know it, roads in many parts of the country will look more like skating rinks than areas to drive. While stocking up on winter tires may seem like the best option, things aren’t that simple. In this Tire Review Continental Tire Garage Studio video, we’ll go
Should You Re-Use Wheel Weights?
Imagine you’re replacing a customer’s tires. You have a little clip-on wheel weight in your hand you took off earlier and you think, “eh, seems alright, let’s just put it back on.” Well, this might be a mistake. Wheel weights might seem reusable and even inconsequential in the face of other parts, but you’ll be
Three Things to Keep Your Eye on in the New Year
Let’s face it: it’s harder to be an independent tire dealer today than in years past. That’s what longtime tire dealers we talk to—not only in interviews but also at ride-n-drives, on Johnny g & Friends and in What’s Treading episodes—tell us. From supply challenges to expanding tire sizes, the business has gotten complicated. And
Improve Your Business by Recognizing Employee Milestones
Technician shortages are affecting everybody. Even if you do hire someone right out of a technical school, there’s no guarantee that they will be high performers or have enough basic knowledge to do anything of use on the shop floor right away. With that being said, the shortage of new talent should make shop owners
Don’t Let Electrification Shock Your Shop
As a 50-year veteran of the tire industry, Ron Lautzenheiser is surprised at how many EVs his shops service. Believe it or not, he estimates that 5-10% of service across his four locations – two Big O Tires stores and two Grease Monkey stores in Fort Collins, Colorado—comes from EVs. While Ron has hopped on
Matching Your Customers with the Best Touring Tire
Picture this: You’ve prepared your list of symptoms and questions to ask the doc, but when the time comes to see them, they don’t seem to want to get to the bottom of your issues. Instead, they send you home with a prescription you’ve never heard of before. You pop two of those bad boys
Why You Shouldn’t Leave Right to Repair on the Back Burner
I want you to take yourself back to last week, in the kitchen making Thanksgiving dinner. The turkey is in the oven and every burner on the stovetop has a job to do. You’re timing everything perfectly… until your nose tells you otherwise. The beans on the back burner are burning! This is how Tom
