Four Keys to Set Service Advisors Up for Success
Your service advisor is your shop’s front man, the first person your customer interacts with when they enter your shop. They handle all the interactions that provide you with business and keep the shop running. If this person is poorly trained and doesn’t know the key elements of the position, they will, without a doubt,
Auto Pros on the Road Visits Quarter Mile Muscle
In this Auto Pros On The Road episode, Jacqui Van Ham joins Babcox Media’s Joe Keene to visit Bryan Klitz and the team at Quarter Mile Muscle in Mooresville, NC. Part one of the two-part episode, sponsored by Fram, finds the hosts meeting shop owner Bryan Klitz, who takes them on a tour of the fabrication shop and
Guidelines for Visually Inspecting a Shock or Strut
There have been many technical service bulletins written on how to visually inspect a shock or strut to help OEMs avoid needlessly replacing units under warranty. What was their conclusion? Some oil leakage is expected. The first thing you need to realize is that no seal is perfect. The seal that keeps the oil and
Melvin’s Tire Pros Partners with Mavis
Mavis Tires & Brakes and Melvin’s Tire Pros & Auto Service Centers announced they will join forces to create an automotive services brand. Together Mavis and Melvin’s will operate five Melvin’s by Mavis stores including locations in Seekonk, Massachusetts, and Kingstown, Smithfield, and Johnston, Rhode Island. With this addition, the Mavis family of brands will
Auto Pros on the Road Visits STR Automotive
In this episode of Auto Pros On The Road, Joe Keene and Jacqui Van Ham visit Spencer Schaible and Ryan Melton, co-owners of STR Automotive in Mooresville, NC. Originally employees at a local family-owned business that was sold to a large repair chain, Spencer and Ryan ultimately decided to step out on their own five
Staying True to Your Mission, Vision & Values as You Grow with K&M Tire
With opportunities for growth, many businesses add to their bottom line, but it also becomes more complex and complicated to keep things running. With so many balls in the air, it gets harder to stick to your mission– why you even started in the first place–as well as your vision for the business and the
Tire Industry Association Launches EV Advisory Council
As the automotive industry shifts toward producing electric-powered vehicles, the Tire Industry Association (TIA) has launched an Electric Vehicle Advisory Council (EVAC) to begin evaluating the impact of this evolution on the tire industry. The council will focus on educating and training tire and auto dealers on the proper service techniques and procedures of EVs,
Are Retread Tires Advised for Electric Trucks?
Oil prices are rising, sending a ripple effect into every nook and cranny of the automotive world. While some consumers are now forced to make decisions about whether it’s worth the cost of gas to take the monthly weekend drive to the mother-in-law’s, many commercial truck fleet owners now have to make routing and delivery
Auto Pros on the Road Visits Turning Wrenches European Auto Repair
Auto Pros on the Road puts the Babcox Media team on location in shops across the USA. This episode is sponsored by Autolite. In Episode 5 of Auto Pros On The Road, the team visits Levi Johnson, owner of Turning Wrenches in Louisville, KY. Since 2013, Turning Wrenches has been the Louisville area’s go-to experts
DOC Revises Tariffs on Chinese TBR Tires
The department conducted a review of the tariffs this year on 41 Chinese companies and amended the subsidy rate for Prinx Chengshan (Shandong) Tire Co., Ltd. to 17.47% and Qingdao Ge Rui Da Rubber Co., Ltd. to 14.77%. The other companies listed in the review received a revised tariff rate of 15.67%.
