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Dunn Tire teamed up with Michael Shank Racing and Continental to brand the 60 car at Watkins Glen raceway. From professional...Read More

Most of us know the FICO score is a critical element lenders use to determine such things as our personal creditworthiness and corresponding maximum...Read More

The entry period for the 2015 Tire Review Top Shop Awards is open and will run through June 5. Now in its ninth year,...Read More

With each New Year come new laws, rules and regulations based on the trends of business and human resources management. Here are just a...Read More

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It’s fair to say that when most of us in tire/auto service sales business think of competition, we think of real people and not...Read More

Editor’s Note: This column by Andrew Markel, editor of Brake & Front End magazine (a sister publication to Tire Review) appeared in that publication’s...Read More

Jack Welch is one of the most successful business leaders of the last century. For those unfamiliar with him, Jack Welch was the CEO...Read More

Each and every interaction your salespeople have with potential customers on the phone is an opportunity to enhance customer relations, the image of your...Read More

At Elite, we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a...Read More

By now, you’ve been in the business long enough to know what it takes to earn a customer’s trust. Through top-notch employees, honest and...Read More

The past few years have proved tumultuous for almost every American, and hardest hit was the middle class. Today, even though the middle class...Read More

To gain sustainable and profitable trust, dealers must create customer-focused consistency In his book, “The Trust Edge,” author David Horsager documented consistency as a...Read More

Read more posts from the Sales/Customer Service category

Dunn Tire teamed up with Michael Shank Racing and Continental to brand the 60 car at Watkins Glen raceway. From professional...Read More

By now, we should be well past the things I heard as recently as two years ago: “Social media is just a fad”, “No...Read More

Every tire business relies on marketing, but times are changing. Imagine lower-cost, more impactful messages reaching people who may have never even heard of...Read More

There’s no doubt that consumers’ online activity has made a massive, lasting impact on marketing strategy. More than 2 billion consumers go online regularly,...Read More

Creating positive word-of-mouth advertising has always been a marketing cornerstone for successful tire dealers. Over the years, savvy dealers have fine-tuned their customer service...Read More

Pick your cliché. If it’s too good to be true, it probably is. You get what you pay for. There are lots of advertising and...Read More

There’s no question about it – the world is going mobile. And so should your business. While that mostly means mobile communication like text message...Read More

All the things that you feel make your business special most likely make you an indistinguishable tree in a forest. Just ask Mike Anderson,...Read More

Read more posts from the Marketing category

Can you point your company in the direction of financial success, step on the gas, and then sit back and wait to arrive at...Read More

While the fate of several business-related tax extenders such as R&D credits, bonus depreciation and Section 179 expensing that expired at the end of...Read More

Of all the retirement plans available to small business owners, the SIMPLE IRA plan (Savings Incentive Match PLan for Employees) is the easiest to...Read More

Some natural disasters are more common in the summer. But major events such as hurricanes, tornadoes and fires can strike at any time, so...Read More

You send invoices because you sold products and/or services. Purchase orders go out when you're running low on inventory, and there are always bills...Read More

The IRS sends millions of letters and notices to taxpayers for a variety of reasons. Many of these letters and notices can be easily...Read More

Tim, who owns his own business, decided he wanted to take a two-week trip around the U.S. So he did — and was able...Read More

Are you one of the millions of Americans who haven't filed (or even started) your taxes yet? With the April 15 tax-filing deadline less...Read More

Read more posts from the Finance category

With each New Year come new laws, rules and regulations based on the trends of business and human resources management. Here are just a...Read More

With all due ­respect, I would argue, why does it need to be one or the other? From my point of view, this debate...Read More

President Obama’s executive actions on immigration, which were announced last week and scheduled to take effect in about 90 days, are intended to “make...Read More

Don't look now, but it is Dec. 15 and 2015 is right around the corner. There are a lot of things to do in...Read More

'Tis the season for holiday festivities, end of year celebrations and employee recognition but it is also a time of year that can be...Read More

When it comes to a small business every penny counts, just like every employee counts, to the successful operation of the business. But with...Read More

We all know that the recruiting process for a small business can be overwhelming and time consuming, not to mention how expensive it can...Read More

When it comes to business, there are so many things that a business owner needs to do and think about to keep the business...Read More

Read more posts from the HR category

The Patient Protection and Affordable Care Act of 2010, in concert with the enactment of the Health Care and Education Tax Credits Reconciliation Act...Read More

"You’re either at the table or you’re on the table.”I recently heard this quote and realized that it does a great job of summing...Read More

You probably didn’t hear or think much about the Energy Independence and Security Act of 2007. I certainly didn’t give much thought to how...Read More

t concealed firearms are prohibited on the property. Notices or signage should clearly define the type of weapons that are prohibited on premises since...Read More

The Federal Trade Commission (FTC) enacted Standards for Safeguarding Customer Information on May 23, 2003. By now, most dealerships should have implemented their information...Read More

When most owners of tire businesses see the term “employee handbook,” they are likely to have one of several thoughts – usually all negative....Read More

A trademark usually consistsof a word, phrase, logo or other unique symbol that distinguishes a product orcompany from others. To protect your good name...Read More

As a business owner, you maywant to put together a safety manual to give to employees when they are hired.The safety manual should highlight...Read More

Read more posts from the Legal / Regulations category

Raise the Gas Tax to Fix America’s Roads Click here to read 7 Ways to Stay Motivated and Accomplish Anything Click here to read 10 Numbers to Watch Click...Read More

Just when we thought we’d see some clarity, things start getting cloudy again. The good news right now, say industry analysts, is that input costs...Read More

Generation Z, the oldest of which are still in their teens, are considered the first truly global generation. Ford Motor Co. sees them as...Read More

Owners who are focused on serving their customers and operating efficiently are taking a little extra time to also get their financial house in...Read More

As a company with a strong focus on sustainability, Pirelli is acutely aware of the need for an exploding planetary population to dispose of...Read More

As business owners, our best teachers will always be our employees and our customers. They understand many components of our businesses, and, in most...Read More

When it comes to a small business, every penny counts, just like every employee counts, to the successful operation of the business. But if...Read More

It’s tough talking to business owners these days: No one seems to have time anymore because they're too busy putting out fires in their...Read More

Read more posts from the Better Business Insights category