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In 1977, John “Jack” Flick set out to build his own legacy in a two-bay Texaco gas and service station in Upper Darby, Pa....Read More

There are several laws tire dealers should follow when it comes to using assessments, including personality tests, in an employment situation. Below are several...Read More

Picture a tire store. You have one guy working alone in the back stacking tires who always seems to be on his phone. Or...Read More

Insurance can be a large fixed cost for any tire dealer. Periodic reviews of insurance needs and coverage, however, can help reign in costs. Follow...Read More

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Follow these five ways to leverage your staff and rev up your tire and service sales: 1. Hire salespeople on the basis of their sales...Read More

It’s fair to say that when most of us in tire/auto service sales business think of competition, we think of real people and not...Read More

Editor’s Note: This column by Andrew Markel, editor of Brake & Front End magazine (a sister publication to Tire Review) appeared in that publication’s...Read More

Jack Welch is one of the most successful business leaders of the last century. For those unfamiliar with him, Jack Welch was the CEO...Read More

Each and every interaction your salespeople have with potential customers on the phone is an opportunity to enhance customer relations, the image of your...Read More

At Elite, we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a...Read More

By now, you’ve been in the business long enough to know what it takes to earn a customer’s trust. Through top-notch employees, honest and...Read More

The past few years have proved tumultuous for almost every American, and hardest hit was the middle class. Today, even though the middle class...Read More

Read more posts from the Sales/Customer Service category

If one were to peruse the dozens of Top Shop Award entries received by Tire Review each year, one fact would be clear: successful...Read More

Dunn Tire teamed up with Michael Shank Racing and Continental to brand the 60 car at Watkins Glen raceway. From professional...Read More

By now, we should be well past the things I heard as recently as two years ago: “Social media is just a fad”, “No...Read More

Every tire business relies on marketing, but times are changing. Imagine lower-cost, more impactful messages reaching people who may have never even heard of...Read More

There’s no doubt that consumers’ online activity has made a massive, lasting impact on marketing strategy. More than 2 billion consumers go online regularly,...Read More

Creating positive word-of-mouth advertising has always been a marketing cornerstone for successful tire dealers. Over the years, savvy dealers have fine-tuned their customer service...Read More

Pick your cliché. If it’s too good to be true, it probably is. You get what you pay for. There are lots of advertising and...Read More

There’s no question about it – the world is going mobile. And so should your business. While that mostly means mobile communication like text message...Read More

Read more posts from the Marketing category

Insurance can be a large fixed cost for any tire dealer. Periodic reviews of insurance needs and coverage, however, can help reign in costs. Follow...Read More

Richard Lipton, founder of Lipton CPA & Associates, says if you make charitable donations and want to claim a tax deduction for your gifts,...Read More

Can you point your company in the direction of financial success, step on the gas, and then sit back and wait to arrive at...Read More

While the fate of several business-related tax extenders such as R&D credits, bonus depreciation and Section 179 expensing that expired at the end of...Read More

Of all the retirement plans available to small business owners, the SIMPLE IRA plan (Savings Incentive Match PLan for Employees) is the easiest to...Read More

Some natural disasters are more common in the summer. But major events such as hurricanes, tornadoes and fires can strike at any time, so...Read More

You send invoices because you sold products and/or services. Purchase orders go out when you're running low on inventory, and there are always bills...Read More

The IRS sends millions of letters and notices to taxpayers for a variety of reasons. Many of these letters and notices can be easily...Read More

Read more posts from the Finance category

There are several laws tire dealers should follow when it comes to using assessments, including personality tests, in an employment situation. Below are several...Read More

Picture a tire store. You have one guy working alone in the back stacking tires who always seems to be on his phone. Or...Read More

Are you working on your business or in it? This is a question that I challenge every tire and service center owner and manager...Read More

Welcome to You & The Law! While you face challenges at your business every day, my goal is take some of the mystery and...Read More

The Immigration Reform and Control Act of 1986 states that employers may only hire employees that are legally authorized to work in the United...Read More

With each New Year come new laws, rules and regulations based on the trends of business and human resources management. Here are just a...Read More

Editor's Note: Many years ago, I read an article that featured an interview with Herb Kelleher, the co-founder of Southwest Airlines. In the article,...Read More

President Obama’s executive actions on immigration, which were announced last week and scheduled to take effect in about 90 days, are intended to “make...Read More

Read more posts from the HR category

The Patient Protection and Affordable Care Act of 2010, in concert with the enactment of the Health Care and Education Tax Credits Reconciliation Act...Read More

"You’re either at the table or you’re on the table.”I recently heard this quote and realized that it does a great job of summing...Read More

You probably didn’t hear or think much about the Energy Independence and Security Act of 2007. I certainly didn’t give much thought to how...Read More

t concealed firearms are prohibited on the property. Notices or signage should clearly define the type of weapons that are prohibited on premises since...Read More

The Federal Trade Commission (FTC) enacted Standards for Safeguarding Customer Information on May 23, 2003. By now, most dealerships should have implemented their information...Read More

When most owners of tire businesses see the term “employee handbook,” they are likely to have one of several thoughts – usually all negative....Read More

A trademark usually consistsof a word, phrase, logo or other unique symbol that distinguishes a product orcompany from others. To protect your good name...Read More

As a business owner, you maywant to put together a safety manual to give to employees when they are hired.The safety manual should highlight...Read More

Read more posts from the Legal / Regulations category

When ‘No’ Means ‘Maybe’ at Auto Dealerships Click here to read Small-Business Guide to Building a Killer Brand Identity Click here to read 3 Smart Interview Questions to...Read More

Each New Year brings with it new laws, rules and regulations based on the trends of business and human resources management. Here are just...Read More

Of all the retirement plans available to small business owners, the SIMPLE IRA plan (Savings Incentive Match Plan for Employees) is the easiest to...Read More

Tire Review and KeyBanc Capital Markets Inc. in Cleveland are working together on a monthly survey of U.S. tire dealers to gauge real-world factors...Read More

In today’s world, your customers have 24/7 access to the web. Whether it be on their home computer, work computer or their smartphone, no...Read More

According to experts at Northwood University, ‘tepid’ is the best word to describe economic growth both in the United States and globally today. In an...Read More

What to Do If Your Employee Cries Click here to read Six Mobile Marketing Tips for Small Businesses Click here to read Wal-Mart to Offer Service to Give...Read More

One of the main themes of the Tire Leadership 21’s first week was moving from working in the business to...Read More

Read more posts from the Better Business Insights category