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To make it in the automobile industry, you have to be hardworking, friendly and diligent. To make it in the automobile industry as a...Read More

'Tis the season for holiday festivities, end of year celebrations and employee recognition but it is also a time of year that can be...Read More

Pick your cliché. If it’s too good to be true, it probably is. You get what you pay for. There are lots of advertising and...Read More

Each and every interaction your salespeople have with potential customers on the phone is an opportunity to enhance customer relations, the image of your...Read More

Read more posts from the Business category

Each and every interaction your salespeople have with potential customers on the phone is an opportunity to enhance customer relations, the image of your...Read More

At Elite, we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a...Read More

By now, you’ve been in the business long enough to know what it takes to earn a customer’s trust. Through top-notch employees, honest and...Read More

The past few years have proved tumultuous for almost every American, and hardest hit was the middle class. Today, even though the middle class...Read More

To gain sustainable and profitable trust, dealers must create customer-focused consistency In his book, “The Trust Edge,” author David Horsager documented consistency as a...Read More

[Editor’s note: This column by Trent M Kays originally appeared in the Minnesota Daily on March 31.  It has been rerun on our site with the publication's and...Read More

Tire and auto service businesses lose substantial dollars in revenues and profits each year because their sales and service people do not effectively sell...Read More

As the slow-moving climb out of the Great Recession continues, it’s clear that consumer-spending patterns have altered – maybe not permanently, but at least...Read More

Read more posts from the Sales/Customer Service category

Pick your cliché. If it’s too good to be true, it probably is. You get what you pay for. There are lots of advertising and...Read More

There’s no question about it – the world is going mobile. And so should your business. While that mostly means mobile communication like text message...Read More

All the things that you feel make your business special most likely make you an indistinguishable tree in a forest. Just ask Mike Anderson,...Read More

We at Tire Review hear time and time again from our readers that in today’s ultra-competitive market, every edge is necessary to beat the...Read More

Pick your cliché. If it’s too good to be true, it probably is. You get what you pay for. There are lots of advertising and...Read More

Last month, we covered the relevance of radio in today’s digital and social age. But what about television – perhaps the most expensive form...Read More

I’m Anthony. I work for a telemarketing company and spend my days calling small businesses and selling them things they really don’t need. And...Read More

By now, you’ve been in the business long enough to know what it takes to earn a customer’s trust. Through top-notch employees, honest and...Read More

Read more posts from the Marketing category

While the fate of several business-related tax extenders such as R&D credits, bonus depreciation and Section 179 expensing that expired at the end of...Read More

Of all the retirement plans available to small business owners, the SIMPLE IRA plan (Savings Incentive Match PLan for Employees) is the easiest to...Read More

Some natural disasters are more common in the summer. But major events such as hurricanes, tornadoes and fires can strike at any time, so...Read More

You send invoices because you sold products and/or services. Purchase orders go out when you're running low on inventory, and there are always bills...Read More

The IRS sends millions of letters and notices to taxpayers for a variety of reasons. Many of these letters and notices can be easily...Read More

Tim, who owns his own business, decided he wanted to take a two-week trip around the U.S. So he did — and was able...Read More

Are you one of the millions of Americans who haven't filed (or even started) your taxes yet? With the April 15 tax-filing deadline less...Read More

Due to current economic conditions, it's likely that collecting on your accounts receivables is becoming more and more of a challenge. Strengthening your collection...Read More

Read more posts from the Finance category

'Tis the season for holiday festivities, end of year celebrations and employee recognition but it is also a time of year that can be...Read More

When it comes to a small business every penny counts, just like every employee counts, to the successful operation of the business. But with...Read More

We all know that the recruiting process for a small business can be overwhelming and time consuming, not to mention how expensive it can...Read More

When it comes to business, there are so many things that a business owner needs to do and think about to keep the business...Read More

The cold, hard facts make it abundantly clear: Companies, including tire dealerships, need to change how they treat employees, not only if they want...Read More

When it comes to employment law, regulations and the governing agencies, most people typically think of the Department of Labor (DOL) and the Equal...Read More

The warmer weather and longer days can only mean one thing – summer is upon us! With the summer season comes a few things...Read More

Obamacare, the Affordable Care Act or the Obama Administration Health Care Reform – whatever you call it – it has certainly become a hot,...Read More

Read more posts from the HR category

The Patient Protection and Affordable Care Act of 2010, in concert with the enactment of the Health Care and Education Tax Credits Reconciliation Act...Read More

"You’re either at the table or you’re on the table.”I recently heard this quote and realized that it does a great job of summing...Read More

You probably didn’t hear or think much about the Energy Independence and Security Act of 2007. I certainly didn’t give much thought to how...Read More

t concealed firearms are prohibited on the property. Notices or signage should clearly define the type of weapons that are prohibited on premises since...Read More

The Federal Trade Commission (FTC) enacted Standards for Safeguarding Customer Information on May 23, 2003. By now, most dealerships should have implemented their information...Read More

When most owners of tire businesses see the term “employee handbook,” they are likely to have one of several thoughts – usually all negative....Read More

A trademark usually consistsof a word, phrase, logo or other unique symbol that distinguishes a product orcompany from others. To protect your good name...Read More

As a business owner, you maywant to put together a safety manual to give to employees when they are hired.The safety manual should highlight...Read More

Read more posts from the Legal / Regulations category

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