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The Power of Assessing Power Steering Complaints

Steering complaints can be among the most difficult to diagnose, so let’s take a look at how we can leverage better diagnostics to become more efficient and effective.

Lube Bay Strategies for Vehicle Inspections

The traditionally recommended 3,000-mile oil change interval is now rapidly becoming part of automotive history, meaning shops may have a reduced number of repairs sold during a routine lube bay visit. Here’s how to check for added profits during a standard oil change.

Brake Hardware: Economizing Fuel, Comebacks and Parts

Replacing disc brake hardware is critical to returning the system back to its original condition. This goes beyond shims, anti-rattle clips or dust shields and includes caliper brackets, slides and all the soft parts. No amount of lubricant can make up for weak, missing or rusted brake hardware.

Servicing Loaded Brake Calipers

Loaded caliper assemblies help restore the brakes to a like-new condition, with new friction, a professionally remanufactured caliper and properly matched hardware. This significantly reduces the risk of future leaks developing and uneven braking or pad wear caused by calipers hanging up or dragging.

Learning the Terminology is Key to Selecting the Correct Chassis Part

The best method of selecting the correct chassis part is to use the correct chassis terminology. In many cases, parts professionals and automotive technicians should consult illustrations that are included with most cataloging to ensure the part will perform the desired function.

Live at SEMA: ACDelco Launches Advantage Chassis Lineup

ACDelco has introduced a new, economically priced Advantage line of aftermarket chassis components designed to provide the growing number of owners of older vehicles with a high-quality, brand-name alternative to competitors’ parts, the company said. “Because cars in North America are aging, consumers’ automotive repair needs and priorities are changing. The ACDelco Advantage Chassis lineup

Worn Chassis Parts Compromise Safety and Ride Performance

Many motorists don’t appreciate the importance of ride control and how it affects driving, handling and braking safety. Not replacing a worn set of shocks or struts may seriously compromise the ability of the vehicle to handle bumps, dips, crosswinds or extra weight. Worn shocks and struts also will increase wear and tear on other

What Really Wears Out Inside Shocks and Struts

When shocks and struts wear out, there are almost no visual clues. When a unit is leaking, it is a sign of failure and not wear.

Where to Start on Cartridge Wheel Bearing Replacement

While wheel bearing noise is one of the toughest problems for the customer to describe, it’s not unusual for it to come on so gradually that the customer may not even notice it until you mention it after an unrelated road test. Many times, the customer complaint will send you down the wrong path if

Perform Thorough Brake Jobs to Reduce Customer Comebacks

Brakes All shops want to see a customer again, but not for a brake comeback. What is the magic number of miles that can separate a comeback from a service situation? In my opinion, the minimum is 12,000 miles. Even in­stalling new friction, rotors and calipers will not ensure a long-lasting brake job. The long-lasting