Delta World Tire’s Determination, Community Ties Prevail in Disaster
As one of the fourth generation owners of Delta World Tire, Paul Bernstein has received plenty of advice on how to succeed in business, but there are a few principles that have stood the test of time. “Quality, products, excellent customer service and competitive pricing,” says Bernstein. “That was something our great-grandfather tried to instill
Utility Applications Hold Demand Steady in ATV/UTV Tire Segment
While sales of recreational all-terrain vehicles took a steep drop during the recent tough economic times, steady sales of utility terrain vehicles helped to stabilize the overall ATV/UTV market. The lag in equipment sales – and subsequent upswing as the economy began to rebound – was mirrored by ATV/UTV tire sales. The good news for
ALI Elects Board Members, Chairman
During its annual membership meeting, held in conjunction with the AAPEX/SEMA shows in Las Vegas, Automotive Lift Institute members re-elected Douglas Grunnet, Stertil KONI USA, as chairman of the board of directors. Also elected to the board were: Jerry Lentz, Challenger Lifts; Gary Kennon, Vehicle Service Group; Gary DiAngelo, Wheeltronic Ltd.; Jeff Kritzer, BendPak Inc.;
10 Surprisingly Common Examples of ‘Business Poison’ to Avoid
Every tire dealer talks about customer service, but how well do dealers design customer service programs that build their business? When you review all of the things that contribute to the success of a dealership – products, marketing, price and more – customer service is the only one that begins and ends with and can
Product Spotlight: Tire Changers
One of the most important pieces of equipment in any tire shop, the tire changer can be a simple, welded steel-tube device to raise a tire and wheel to comfortable work height up to a nearly fully automated tire-changing robot. There are many features to consider: roller or shovel-type bead separators, integrated tire inflation systems,
Andreoli & Associates Moves Offices
Andreoli & Associates Inc. has relocated its corporate offices and technical support center to The Park-Huntersville in Huntersville, N.C. In addition to providing room for growth, the company said its new technical support area is designed to facilitate better inter-office communications to accommodate an increase in remote-assisted installations. “Even in this challenging economy, we
Modifying Consumer Oil Change Habits
Is it a good idea for your shop to try and save your customers 50% or more on their oil change services? With two simple steps, you and your customers may be able to significantly extend oil change intervals and save them money. The first step is to read the vehicle owner’s manual to find
Birla Faces Expansion, Restructuring
tion to restructure the management of its Birla Tyres business unit and increase its focus on passenger car and two-wheel tire production. In a statement, Kesoram director (and daughter of company head Basant Kumar Birla) Manjushree Khaitan said, “the company is hopeful of rebounding this year as it is in the process of putting in
2001-09 Toyota Prius Alignment & Suspension Specs
The 2000-2009 Toyota Prius requires alignment and suspension service just like any other car on the road. With more than 800,000 Prii, (official term for more than one Prius) one of them is bound to end up in your alignment bay.The Prius is based on the Toyota Echo and uses other suspension parts from vehicles
Huntsville Tire Shop Fire May Be Arson
A tire dealership fire in Huntersville, Ala., that ignited twice yesterday is being looked at as arson, officials said. The fire at Payless Tire in the city destroyed the business and threatened a nearby apartment complex. The fire was originally called in around 6 a.m., and firefighters put it out quickly. But just before noon