One of my favorite life lessons is that of a teacher who walks into a classroom and sets a glass jar on his desk. He silently places large 2-inch rocks in the jar until no more can fit.
There are many important tools that we use every day in our businesses. There are literally thousands of wrenches, screwdrivers, hammers, diagnostic tools and heavy equipment that are used to repair vehicles. Add to that computers, calculators, pens, credit card machines and a host of other items used in selling and processing invoices and collecting payments from customers. All of these are vitally important to running a successful tire and service business.
Building a successful business is all about building your people. But do we do an effective job of motivating and rewarding them?
There’s an old expression that says, “If you’re not serving a retail customer, you’d better be serving someone who is.” I can’t take credit for that line, but have used it extensively over the years in this business. Everything starts with a sale, and if you’re not at the counter dealing with the end-user, then
Virginia-based Bobby’s Tire and Auto has restructured its management team and is looking to expand its footprint in 2016. Dealership founder Bobby Cutchins is now the chief visionary officer. Robby Cutchins, former company president, is the company’s new CEO. Additionally, Bobby’s has hired industry veteran Dave Crawford to serve as president and chief operating officer.