Ceridian Teams Up With TIA
TIA members are eligible for a discount of up to 45% on payroll services with Ceridian, a new member benefit provider.
TIA Opens Membership to Fleets
The Tire Industry Association has opened up membership to fleets, who will now have access to discounts on TIA’s training and certification programs, including Commercial Tire Service (CTS) and OSHA Compliance.
Grow Your Business With Thorough Planning, Execution
The state of the U.S. economy is on the minds of everyone; especially business people. And tire dealers, specifically, are ever vigilant to the peaks and valleys of the financial health of their own industry as well as the industries that support theirs. Even in these challenging times, however, some of those dealers believe that
Handling Customer Complaints
No one likes to get complaints. Most tire dealers will do almost anything to avoid them. But mistakes happen, and – believe it or not – a complaint from a customer can actually be a blessing in disguise. Follow these six steps to turn complaints into opportunities: 1. Act fast. It can be tempting to
Reject the Recession
While heavy news coverage of the financial turmoil is hard to avoid, you don’t need to let it overwhelm your dealership operations. It is hard to avoid feeling the "recession depression,” but you can either let the media send you into panic mode or view the downturn as an opportunity. Here are some ways to thrive
It Just Gets Better and Better
American Tire Corp. doesn’t bother to send their “press releases” to me any more.
Creating a Buzz: Shatter Expectations to Keep Customers Coming Back
Operating any business in today’s economic climate certainly brings with it many challenges. But tire dealers are met with a unique set of hurdles, not the least of which is consumers’ tightened budgets. You’ve probably been met with many customers who are trying to stretch their money – those driving on tires that are well
Our Better Angels: In These Tough Days, Dealer Greatness Needed More Than Ever
It’s not hard, as one watches the warm ocean wash over a white beach (in the middle of February), to come to the conclusion that one has a pretty good job. A great one, I guess. And I do have the opportunity, now and again, to enjoy a few days of fresh, warm beach air
ASA, Cintas Link Up on Benefit Program
The Automotive Service Association (ASA) has added a new benefit through Cintas and its First Aid & Safety Division.