Hennessy Adds Onboard Training To Changers
(Akron/Tire Review) Hennessy Industries has launched the new Coats OnBoard Operator Training (COBOT), which it calls “a revolutionary new device that brings wheel service training directly to the service technician.”
Car Quality Squeezes Mechanics
(Akron/Tire Review – Detroit News) Rick Carr, the service manager at Buff Whelan Chevrolet in Sterling Heights, Mich., remembers the old days when cars broke down as fast as mechanics could fix them.
Back After a Short Break…
(Staffordshire, U.K./Tyres & Accessories) An international motor sport event has not taken place on Russian soil since before the First World War, when the St Petersburg Grand Prix was held in May 1914 with victory going to the German Willy Schoel, driving a Benz.
Demystifying the Art of Customer Referrals
Referrals. What are they good for? I’ll tell you – absolutely everything!When you boil it all down, most companies are all in the same business: the business of customer service. Yes, we may all sell different products and services, but in the end, we are all in the business of providing customer service. Even hospitals
‘Source’ Reports Bridgestone India Expansion Plans
(Staffordshire, U.K./Tyres & Accessories) According to news published by leading Indian business daily Business Standard, Bridgestone India intends to invest Rs 2.63 billion (≤32.3 million) expanding capacity at its facility in the central state of Madhya Pradesh.
Yokohama Rubber Traded Immunity for Information in Cartel Case
(Staffordshire, U.K./Tyres & Accessories) It has been reported that Yokohama Rubber provided evidence against its former associates involved in the recent price fixing controversy in exchange for immunity, allowing the U.S. Justice Department to the break the international price cartel that included Dunlop Oil & Marine, Trelleborg Industrie SAS and domestic rival Bridgestone.
Spectacular Showrooms
These days, when it comes to showrooms and customer lounges, there’s a lot of potty talk going on. But, it’s not what you might think. Tire dealers are literally cleaning up their act, and it has nothing to do with verbal communication. It has everything to do with attracting and keeping customers. “I’m very serious
Leap of Faith: Growing Data May Help Combat Fleet Concerns About Super Wides
Growing Data May Help Combat Fleet Concerns About Super Wides With today’s ever-climbing fuel prices, a tire promising immediate fuel savings of 2% to 10% should be coveted by every commercial trucking fleet in North America. But that’s not yet the case. Super wide tires – extra-wide, low-profile tires designed to replace the traditional dual
Magical Kingdom: Falken Reveals Automated ‘Sun System’ Plant to Dealers in Exotic Thailand
Falken Reveals Automated ‘Sun System’ Plant to Dealers in Exotic Thailand
Learner’s Permit: Kumho Sponsorship Puts Brand Before Performance Driving Enthusiasts
Kumho Sponsorship Puts Brand Before Performance Driving Enthusiasts