Staying Out of the Courtroom: Is Being Sued Inevitable? Maybe. Here’s What You Should Know If the Gavel Drops
“See You in Court.” Today, that’s just a fancy way of saying, “Goodbye.” Unfortunately, that’s often the harsh truth when your employees, your customers or government agencies utter that short but terrifying sentence. So, how can you stay out of court? And, how do you keep from panicking if and when someone says those ominous
Spring Fever
Spring will be here before you know it. And that means a spike in your custom wheel and tire sales. Tax refunds, big auto events and military homecomings will soon be coming, and people will be ready to spend. Here are some tips on how to leverage spring fever and make the most of new
Another Twisted Tale
We Americans love to twist the words we think we hear to suit our sensibilities. Politicians understand this, which is why they speak in sound bites. American media does its part by clouding the facts of the news with buzzwords and hype, scaring instead of informing, stretching reality to suit what sells. "Must see" news
That Time Again
Change, as anyone will tell you, is inevitable. And so it is with the International Tire Expo, which moved to a new hall in the massive Las Vegas Convention Center (LVCC) last year, and features a slimmed down program in 2003.
Industry Report
After nearly seven years of trying to reshape Goodyear into the world’s largest tiremaker only to see it backslide to the brink of financial disaster, Sam Gibara is out.
Good First Impression
Good First Impression Phone Skills, Being Attentive and ‘Smiling’ Can Win Over Customers I had a plumbing problem at my house and decided to repair the problem myself. I took the sink apart and proceeded to The Home Depot. I found the plumbing department and rummaged through the bins for about 15 minutes for the
Cutting the Tape: What the TREAD Act Means to You … Today
What the TREAD Act Means to You … Today Elected officials love to jump on consumer safety issues. It’s the best job security strategy around. In November 2000, that’s precisely what Congress did when the Firestone recall and Ford Explorer debacle gave them the motive and opportunity to create and pass into law a
Half a World Away
Like his American counterparts, Tire Town Komaoka store manager Yuji Asuke puts in long hours – 12 to 14 Monday through Saturday. But unlike many one-store American dealers, Asuke pulls in $1.3 million in annual sales with just himself and two other full-time employees.
Industry Report
Troubled Goodyear N.A. Unit Gets Rich
Industry Report
Famed Calif. Dealer May Disappear