What Do Your Signs Say About Your Shop?
Signs are everywhere. Some communicate their message effectively, while others fall flat – and some are just downright confusing. The Five Man Electrical Band sang in 1971: “Sign, sign, everywhere a sign blockin’ out the scenery, breakin’ my mind. Do this, don’t do that, can’t you read the sign?” Comedian Bill Engvall’s video “Here’s Your

One Question to Ask to Boost Customer Satisfaction [video]
You’d be surprised at how much additional work will be requested as a result of this question. This video is presented by Auto Value and Bumper to Bumper.

Video: Getting Your Ship Together
Vic Tarasik, founder of Shop Owner Coach, discusses how to make sure your shop is on a clear journey to success. This video is sponsored by Auto Value and Bumper to Bumper.

Recognizing Employee Milestones & Accomplishments
In the day-to-day grind of running a business, shop owners are often just too busy to stop and say “thanks” or “congratulations.”
