If the Data is Right: What the Latest Numbers Mean for Tire Shops
I’m going to state the obvious: There’s a lot of data out there. What’s not always so obvious is how that data relates to your tire business. Like, consider data surrounding how is the supply chain recovering from pandemic-fueled disruptions. Does recovery mean more tires are on the way to your showrooms? And what about
Keys to Employee Retention at Your Tire Shop
You need employees to stick around at your business like this car needs gas. Without gas, this car will stagnate, stall and stop working. The same goes when employee retention at your shop is low – your business will not be able to take in as many customers because you have fewer trusted technicians. Hiring
Smooth Roads Ahead: Making Wheel Bearing Jobs Work for Your Shop
Wheel bearings are safety-critical components which feature precision engineering, robust construction, and a long service life. However, all wheel bearings will eventually need to be replaced. Wheel bearing or hub assembly replacement can present a number of challenges to technicians. This could be due in part to bearing design, construction, corrosion buildup, and/or replacement parts
How Are You Keeping Up with Technology in Your Shop?
The Tire Review Crew visited the K&M Tire Dealer Conference and Trade Show in Kansas City, and while we were there, it was our goal to get a pulse on the industry by tracking down tire dealers and asking them our most burning questions. This week, that question is: How are you keeping up with
SMS Marketing 101 for Tire Shops
Convenience and speed are top priorities for consumers in every industry. But for auto services, they’re paramount to win business and earn repeat customers. Find out how your tire shop can keep up with consumer demands for real-time connection and mobile-first experiences with SMS marketing. Use texting to nurture leads, increase sales, speed up customer
Catalytic Converter Theft: How it Can Affect Your Shop
In the past six months, we have seen a dramatic rise in catalytic converter thefts. Criminals are using lithium-ion battery-powered reciprocating saws to cut the catalytic converters out of vehicles. Criminals are not stealing them for replacement value because it is illegal to install a used catalytic converter unless it’s tested by the Environmental Protection
K&M Top Shop: Van Kleeck’s Tire Stands Out With Clever Marketing
Clever marketing and business savvy aren’t the only things that define Van Kleeck’s Tire in Lake Katrine, New York. It’s the way the staff and owners Clayton and Karen Van Kleeck think about creating a memorable customer experience that creates repeat customers and a unique–even fun–culture in the business. Those reasons and more are why
How Can Cars Communicate With Your Shop Equipment?
OEMs do not just manufacture vehicles out of steel, rubber and plastic. They are producing code for software or firmware at a staggering rate. This code is hardly ever finished. As vehicles in the field rack up the miles, they will update the code to cure problems the engineers did not originally anticipate. This code
AAPEX 2022 Announces Repair Shop HQ Onsite Training
AAPEX 2022 has announced the lineup of Repair Shop HQ technical and business management training for shop owners, service advisors and technicians. AAPEX relied on a panel of shop owners to select this year’s training sessions. The panel reviewed more than 150 submissions and identified training that would best equip service professionals with the skills
Ranking the Improvements Tire Shops Can Make Today
Over the past year or so, Tire Review has collected a ton of data from tire dealers. And every time we do, we pass it right back on to you in our Rolling with the Numbers series so you can grow your business and increase your revenue opportunities. However, all that data can get overwhelming,
