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ASA Hosts Webinar on KPIs

Automotive Service Association is partnering with Mitchell1 and Automotive Service Leaders for an educational Webinar on ShopMeter, a free ASA benefit powered by Mitchell1.

2008 Readers’ Choice Awards Announced

(AftermarketNews.com) For 12 straight years, Brake & Front End, Counterman, ImportCar and Underhood Service magazines have recognized the advertisers that are the foremost communicators in the industry with their annual Readers’ Choice Awards.

New ASA Benefit Tracks Shop KPIs

Automotive Service Association (ASA) has added a member benefit that places key performance indicator (KPI) data at the fingertips of today’s service business owner.

Selling Safety: TPMS Valve Stems and Service More Than Just Good Business

For more than eight years, tire pressure monitoring systems have haunted the tire and auto industries. And just like any automotive component, the lifespan of TPMS parts is getting increasingly shorter year-by-year. Therein lies not only a solid business opportunity, but also an opportunity to show the customer your knowledge of the business – for

Learning Curve: Training Still a Key Issue in TPMS Service, Multiple Options Exist

TPMS has many unresolved issues, and most tire dealers have dealt with the problems in various ways. However, one of the most common concerns these days still involves training. The Tire Industry Association has done an admirable job taking the lead in this area, and even recently released the Spanish version of its 200-Level TPMS

TPMS Troubles: ‘Simple’ Tire Rotations With TPMS Can Prove Tricky

Bias. Everyone, whether it is politics, labor, religion, food, whatever, has a bias. Mine is government overregulation in the name of safety. It is with that built-in opinion that I will attempt to explain what tiremakers, TPMS tool manufacturers and sensor makers want you to know about tire rotation and TPMS. The other day my

New TPMS Guide Available

Schrader-Bridgeport International has released its 2008 AirAware Tire Pressure Monitoring Systems (TPMS) Guide.

The Latest Thing?: TPMS Training’s Slow Growth Runs Parallel to Industry

To auto and tire technicians, training is like a candy bar to a chocoholic – they can’t get enough. However, in the constantly changing TPMS world, training activities seem to mirror the industry itself. There remains no consistency, except for one source – the Mitchell1 Guide, a.k.a., the technician’s bible. “There’s nothing new in training,”

Getting Geeky: TPMS Issues, Vehicle Systems Keep Dealers on Their Toes

We’re at 100% TPMS compliance now. Are we having fun yet? To keep customers in your shop, plan on investing in diagnostic scanners and software, not to mention a serious investment in personnel who have an aptitude for technology. Just this week, I had a friend who owns a local tire store call me regarding

TPMS 101: Tire Rack Offers Answers to Top Five TPMS Questions

From professional and college football down to youth-league soccer, everyone has a “Top Something-or-other” list. Why should the tire industry be different? Over the last year or so, Tire Rack has been conducting an informal and unscientific survey of its customers regarding the reoccurrence of issues dealing with tire pressure monitoring systems. Thanks to its