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Covering the Bases

Focus on the Things That Make a Successful Business Complacency is the kiss of death for any business owner. Some have an innate unwillingness to change or to try something new, but the successful business owner wants to know everything about his business. He never says, "Well, that just doesn’t matter." In business, everything is

Industry Report

RMA Asks NHTSA For Internet OptionLooking to increase the number of tires being registered, the RMA has asked NHTSA for formal permission to allow tire buyers to register to tires via tiremaker Web sites. Allowing "additional, easier choices" would enhance NHTSA’s ability to notify owners in the event of a safety problem with their tires.

Having Fun Yet?

Today’s business world seems to be filled with deadlines, e-mails, voice mails,pagers, Palm Pilots, one long meeting after the next, and a boss breathing down your neck looking for one more pound of flesh.

Industry Report

Still a Long Road Ahead for Troubled TiremakerDespite posting the worst losses in the company’s 105-year history, things began to look up for the financially troubled Goodyear Tire & Rubber Co. during a hectic early spring.

No Grand Plan: Keegan, Rich Say Goodyear Dealers Will Be The Key

No Grand Plan Keegan, Rich Say Goodyear Dealers Will Be The Key to Turnaround "Dealers are our most important customers. We don’t have any other customer more important that you. You are extremely important to us. If we haven’t said that recently, I’m here to say it. We love our dealers and we want you back."

Sensible Safety

For most in the commercial trucking business, the first couple months of the year are typically less hectic than several of the preceding months and, therefore, is a good time for reflection. The old saying "made it through another one" begins to evolve from a trite expression to an air of determination, resolve and grit.

The Other Side

Looking at Jobber Relationship Problems Could Provide Answers We receive many comments from tire dealers regarding their relationships with suppliers – tire companies, wholesalers and parts jobbers alike. Recently, Gary Goms, owner of Midland Engine Electronics & Diagnostics in Buena Vista, Colo., and a contributing writer for our sister magazine, Counterman, discussed such relationship problems

Industry Report

‘A Transformational year’

Finding Mr./Ms. Right: Staff, Rather Than Location, Will Build or Break Your Business

Finding Mr./Ms. Right Staff, Rather Than Location, Will Build or Break Your Business No. Location, Location, Location are not the three most important factors in retailing success. Instead, they are Staff, Staff, Staff. The smaller your tire dealership, the more important each person becomes. Just one bad apple in a staff of, say, three can

Industry Report

Famed Calif. Dealer May Disappear