Top Shop Tip — Always Use the ALI Lifting Point Guide
Kevin Rohlwing, senior vice president of training for the Tire Industry Association, advises tire dealers to use the Automotive Lift Institute’s Lifting Point Guide when spotting vehicles on the lift in this week’s Top Shop Tip, presented by Coats.
Top Shop Tip — Make Communication Your Priority
Pat Fleischmann of Phoenix-based Community Tire Pros emphasizes how good communication with parts suppliers, your employees and customers will lead to long-term success in this week’s Top Shop Tip, presented by Coats.
Deadline Extended to Nominate a Shop for Tire Review’s Top Shop Award
Due to overwhelming requests for extensions, the deadline to nominate a shop for the 2018 Top Shop Awards has been pushed to June 1, 2018. But don’t delay.
Top Shop Tip — Be Where Your Customers Are
Jeff Wallick, sales manager at K&M Tire and Tire Review contributing writer, advises you to make sure your business is where your customers are searching for your tires.
Last Chance: Top Shop Nominations End Tomorrow!
Nominate a tire dealer that sets the industry standard for our Top Shop Award. Hurry! You have until May 1.
Top Shop Tip — Create a Customer Comfort Center
Dan Nothdurft, co-owner of Tires Tires Tires in Sioux Falls, South Dakota and Souix City, Iowa, emphasizes the importance of having a comfortable place for customers to wait for their cars to be done with service in this week’s Top Shop Tip, presented by Coats Garage.
Top Shop Tip of the Week — Make it Easy for Customers to Do Business With You
Mark Hartmann, owner of Northtown Auto Service in McHenry, Illinois, shares his tips for running your business in this week’s Top Shop Tip presented by Coats Garage.
Top Shop Tip of the Week – The Importance of Quality Customer Service
In this week’s Top Shop Tip presented by Coats Garage, Scott Hess of Hess Tire & Auto Parts emphasizes the importance of quality customer service.
Top Shop Tip — Measuring Your Shop’s Financial Success
John Zurcher, the COO of Best One Tire and Service, advises dealers to keep track of payroll productivity in this week’s Top Shop Tip, presented by Coats Garage.
Top Shop Tip of the Week — Reward Your Counter People
How do you reward your employees at the counter? Kim Sigman of Community Tire Pros describes how his shop “spiffs” their counter people.
