2012 Top Shop Winner: Chapel Hill Tire Car Care Center
Chapel Hill Tire Car Care Center is not a puzzle in either the literal or figurative sense. It is not confusing or an enigma, and the entire operation moves harmoniously and unconfusingly forward. But it is the dealership’s almost magical ability to put often-divergent pieces together to deliver something beyond “world-class customer service” – and
Ontario Dealer Group Adds Pair
Orangeville, Ontario’s Tire Discounter Group Inc. has added two new associate members, RNJ Tire of Pickering, Ont., and Performance Tire Discounter of Oshawa, Ont. "We are delighted these dealers have joined Tire Discounter Group," said Richard Bender, TDG director of business development. "There were certainly lots of options available to them in today’s marketplace, and
Conti PureContact Offers Drivers, Dealers the Full Package
The latest rollout from Continental Tire the Americas has so many selling points, the tiremaker said it had to focus its marketing efforts on a handful of key features to streamline the message for consumers. The new Continental PureContact, which the company touts as a “luxury performance all-season replacement tire,” offers EcoPlus, Comfort Ride and
BKT Get Together Helps Dealers, Tiremaker Grow Together
It would seem counterintuitive that an Indian tiremaker would entertain a large group of North American tire dealers for a week in northern Italy. Oh, and call it a "day out."“At BKT, we believe in ‘Getting Together,’ which is a process that helps us in ‘Growing Together,’” said Arvind Poddar in his welcome letter to
Del-Nat Tire Adds Flint Dealer to Fold
Tim Roche, president of Kan Rock Tire in Flint, Mich., is now a stockholder in private brand marketer Del-Nat Tire. “The Del-Nat program fits well within our needs because we are in the midst of diversifying to include a wholesale division,” Roche said. “This gives us something more we can use in that venture and
Two Dealers Renew Female-Friendly Focus
Two U.S. independent tire dealers have renewed their AskPatty.com training and certification programs. Re-upping for another year were Country Tire Service Centers, with six stores in Iowa and Nebraska, and Burlington Tire Service, in Burlington, N.C. Both took their initial training and earned their “Female Friendly” certification in the AskPatty.com for Tire Dealers Program last
New Marketing, Creative Opportunities Bring R.I. Dealer Success
Tire Pros of Rhode Island, established in 1974, has truly mastered customer service and satisfaction.
Diverse Staff, Modern Methods Equal Success for Miller Tirecraft
Recognizing diversity in the community and making those differences a positive for customer and company alike have been keys to the growth of maritime Canada’s Miller Tirecraft. Founded as Miller Tire Services Ltd. in 1978 in Halifax, Nova Scotia, by Roy Miller and his son Brian, Miller Tirecraft now is run by third-generation family members.
Hennelly Tire & Auto Sustains a Permanent Growth Spurt
From one to 33 in the past seven years. That’s how many tire stores Dan and Diane Hennelly have opened despite one of the worst economic recessions on record – and their enterprise is still growing.
Dealer’s Daughter Up for Oscar
While Barry Steinberg readily says he is "quite humbled" about his induction into the New England Tire and Service Association Hall of Fame, he is far less so when it comes to his daughter’s accomplishment.Sara Nesson’s independent documentary film "Poster Girl" was nominated for an Academy Award. The film is up against four others in