TIA Has a Solid Plan
Throughout history, humans have turned tragedy into triumph. We mourn and move forward, learning from our missteps and finding better, safer results. The Hindenberg disaster gave us safer air travel and a new industry – airlines. Titanic’s fate gave us safety procedures employed on cruise ships to this day. 9/11 has tightened travel security. Yes,
Run-Flats For Trucks?
Run-Flats For Trucks? Tires for passenger cars have become so dependable that many drivers take for granted the day-after-day performance and trouble-free miles they deliver. This fact was driven home to me recently when a friend related that neither of his teenage daughters had ever changed a flat tire. The two teens had a combined
Alignment & Driveability
Alignment & Driveability You’ve worked hard to make the sale, now you have to make sure that the customer doesn’t come back with a serious complaint. When dealing with issues regarding the driveability of the vehicle, there are several inspections, and possibly a few adjustments, to be made. You better be ready for the inevitable
UTQG: Is it the Beginning of the End for the Regs No One Wanted?
Is it the Beginning of the End for the Regs No One Wanted? Uniform Tire Quality Grading’s 35th birthday passed without fanfare last September. Given its twisted history and questionable pedigree, it’s not surprising that there were no parties. From the outset, UTQG was literally and figuratively a bastard law. Born out of misunderstood language
Finding Mr./Ms. Right: Staff, Rather Than Location, Will Build or Break Your Business
Finding Mr./Ms. Right Staff, Rather Than Location, Will Build or Break Your Business No. Location, Location, Location are not the three most important factors in retailing success. Instead, they are Staff, Staff, Staff. The smaller your tire dealership, the more important each person becomes. Just one bad apple in a staff of, say, three can
Fixed and Focused: Johnson Talks About ATD’s Long Road Back to Shareholder Value
Dick Johnson of American Tire Distributors (formerly Heafner Tire Group) took on quite a task when he was named president and CEO of the Huntersville, N.C., company in February 2001. Massive debt, a highly diversified operation, upset customers and concerned ownership plagued the company and threatened its very existence. Quietly, Johnson and his team have
Programming Profits: Software Programs Can Benefit Dealers – If They’re Willing to Listen
Programming Profits Software Programs Can Benefit Dealers – If They’re Willing to Listen By now, everyone has heard about tire dealers and their relationship with computers, the Internet and software packages. Most have them, many are afraid of them, and some don’t want anything to do with them. Simple enough. Having a computer in your
Forestry Tires-Timber: Soft Logging Markets Keep Pressure On, But Opportunities Still Exist
TimmmmmBberrr Soft Logging Markets Keep Pressure On, But Opportunities Still Exist You may or may not realize it, but it’s because of a tire that you’re reading this article. No, I’m not talking about the tires on the truck that delivered this magazine to the printer. Nor do I mean the tires on the mail