Alternator Pulley Diagnostics
Are you replacing alternators unnecessarily?
Read a Good Review Lately?
Magazine tire tests can be frustrating, but can also help dealers best help customers
Principal of the Thing
Better customer communication could have prevented Slim from getting schooled
Fluid Maintenance Issues
the base oil and additive package of any oil must be compatible with extended service interval requirements. Second, the oil must meet the OEM’s lubrication requirements for highly stressed engine components like camshafts and piston/ring assemblies. Third, the oil filter itself must meet extended interval requirements. Last, and most important, most fluids in a modern
Starter & Alternator Replacement
Rotating electrics in older vehicles make for added sales opportunities
Kenda Extends NBA Rockets Sponsorship
Kenda Tires has signed a multi-year contract with the Huston Rockets NBA team, extending its current sponsorship agreement.
Tech Update: HVAC Diagnostics
Leave it to the OEMs to take a simple system like heating and air conditioning and turn it into an electronic jumble of wiring, sensors and computer components. HVAC units have come a long way from when I started in the business. A pressure switch was about all you needed back then; it’s not that
Power Maps for Dummies
The perils of sending a young tech out on his first service call without all of his papers
Smart Phone, Dumb Customer
My grandfather owned a gas station and three-bay shop in Denver. On weekends, I would go to the station and hang out with my dad when he filled in. I can remember how much customers valued his opinions and advice on automotive service and maintenance. As a child, it made my dad a very important
Specialty Tools Make Once Difficult Tasks Easy
More and more, it is becoming difficult, if not impossible, to repair and service the cars on the road without a host of specialty tools. The days of being able to use just basic hand tools to repair vehicles is becoming a thing of the past. As the owner and lead tech on a couple