Two Years After GPX Acquisition, Alliance Still Focusing on Growth
When Alliance Tire Group acquired portions of the bankrupt GPX International Tire in December 2009, the tiremaker inherited a presence in the medium truck tire market, taking over distribution of China’s Aeolus Tyre Co. in the U.S. Prior to the purchase, Alliance’s core business had been in the off-highway segment. With the acquisition, Alliance was
Mind Games: The Four Customer Types
I heard "Glen, help!" coming from the phone’s ear piece. It was a customer of mine that I recognized quite well. She was a regular customer, a good customer. Our relationship didn’t start off so well, though. The first time I remember her bringing her Jeep Cherokee into the shop, the water pump was leaking.
After a Year of Introspection, Alliance Ready for Growth
When Tire Review last met with Yogesh Mahansaria, CEO of Alliance Tire Group, the company had recently built a greenfield plant in India and bought portions of the bankrupt GPX International Tire. After spending most of 2010 examining its goals and how the newly-acquired assets fit into the company’s overall strategy, Mahansaria says ATG is
Taking a Closer Look at Modern Rotors
When you compare the rotors side-by-side, they may look the same. But, the difference between a comeback and a satisfied customer might be at the microscopic level.Just about every rotor is made of cast iron. But what can make or break a rotor are ingredients like carbon, chromium silica and pearlite. Also, how a rotor
How Much Does Racing Really Matter?
‘Race on Sunday, Sell on Monday’ used to matter, but it hasn’t in a long, long time. Used to be that carmakers, parts brands and tire companies went toe-to-toe at race tracks around the country, beating up on each other on weekends in order to beat each other at the sales counter during the rest
2007 Top Shop Finalist: Chapel Hill Tire Car Care Center
As the oldest family-owned tire and auto repair facility in Chapel Hill, Carrboro and Chatham County, North Carolina, Chapel Hill Tire Car CareCenter greets customers by their first names and sends them out the door with a friendly smile. Although the business prides itself on old-fashioned values with regard to customer relationships, each shop location
2010 Top Shop Finalist: Robertson Tire Co.
As a third-generation, family-owned tire and service dealer based in Tulsa, Okla., Robertson Tire Co. is one of the most recognizable retail brands in the northeastern part of the state. In its nearly 50 years of existence, Robertson Tire has established a strong connection with its customers and has built countless relationships with people throughout
2010 Top Shop Finalist: Community Tire & Auto Service
If there’s any shop that deserves the distinction of being the first two-time Tire Review Top Shop Award Finalist, it’s Community Tire & Auto Service Specialists. The Phoenix, Ariz.-based dealership has done just that, adding the title of 2010 Top Shop Award Finalist to its lengthy list of accolades, which already included the honor of
2010 Top Shop Winner: Tires, Tires, Tires
If it all ended tomorrow, Dan and Dale Nothdurft would be just fine. More than OK. But if Tires, Tires, Tires ended tomorrow, the entire Siouxland region would be all the poorer. Not because there aren’t other places to get tires and vehicle service, but because of whatTires3 (as they call themselves) means to the
Strong People, Focused Strategy Has Cooper Moving, Says Armes
One could certainly see Roy Armes as the typical organizational man, given his long 31-year background with Whirlpool, where he held a number of domestic and overseas executive posts. But no doubt he is an operations man, and his turn as chairman, president and CEO of Cooper Tire & Rubber Co. bears this out. Armes