The “Big” Approach: Treating Smaller Fleets Like the Big Guys Can Help Win Them Over
When it comes to proper, dollar-saving tire maintenance, small and medium sized fleets – especially owner-operators with a handful of tractors – are probably the toughest customers. On their tires, and on their dealers. While they know they need tires, often times cost issues, the lack of a formal controlled vehicle maintenance program, and/or the
Industry Report
Hard Decisions Come
Covering the Extraordinary
I’m sitting here staring at a six-inch thick file, jammed with news clips on the Bridgestone/Firestone (BFS) recall. I have read every word and listened to every press conference for four weeks straight now.. And I don’t even know where to begin. I’m sure you’ve followed this incredible saga as it’s twisted and turned, changing
The Truck Tire/Brake Relationship
The Truck Tire/Brake Relationship Modern trucks have evolved significantly in recent years. Depending on the vantage point of the assessor, today’s over-the-road rigs have been described as innovative, streamlined, incredibly reliable, or as merely highly evolved, electronically assisted versions of some aging basic designs. Most, however, would agree that today’s trucks move more of our
BFS Strike Threatened: Negotiations Go to the Wire; Nine Plants at Stake
Negotiations Go to the Wire; Nine Plants at Stake
Capital Idea: Pieces of Equipment are a Big Piece of the Puzzle
Capital Idea Pieces of Equipment are a Big Piece of the Puzzle To the layman, the only two things needed to open a tire dealership are tires and customers. Too bad that’s not even the majority of the equation. A lot more goes into being successful. Things like quality service, quality technicians, advertising. And let’s
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Continued Poor Results Cause Goodyear to Change Management
World ITRA Expo
Despite Smaller Numbers, Show Hailed as an All-Around Success
Industry Report
Making the GradeMichelin to Start Grading and Rating Its Truck Tire Dealers
Industry Report
Cooperative e-ventureSix Tire Giants Join Forces to Create Cost-Saving Internet Exchange