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Manage Your Online Reputation

Find out what customers are saying about you – and how to address negative reviews.

Fields for the Future

Tiremakers are leaving no stone unturned in the re-search for sustainability and savings

Tech Update: HVAC Diagnostics

Leave it to the OEMs to take a simple system like heating and air conditioning and turn it into an electronic jumble of wiring, sensors and computer components. HVAC units have come a long way from when I started in the business. A pressure switch was about all you needed back then; it’s not that

Visiting Nokian’s ‘White Hell’ to See the Latest Winter Beaters

The reason Akron became the Rubber Capital of the World was not its unique ability or those of its inhabitants or even the earnestness and inventiveness of the locals. It was, in fact, all about location, location, location. Akron sat along a major east-west shipping corridor with railroads and the Erie Canal servicing the area,

Industry Experts to Speak at 2013 NETSA Trade Show

AskPatty.com CEO Jody Devere and other industry professionals will speak at the 2013 New England Tire and Service Association (NETSA) trade show, set for April 12-13 at the Mohegan Sun Casino and Resort in Uncasville, Conn. NETSA members and other attendees will have free access each day of the event to the trade show floor

Bridgestone Rounds Up $500,000 For Pediatric Cancer Foundation

Bridgestone Americas’ co-owned store operations recently presented the Pediatric Cancer Foundation with $500,000 raised through its "Round Up" program. The Round Up program allows retail tire and service customers to round their transactions to the nearest dollar to benefit PCF and other charitable organizations. The program was available at Firestone Complete Auto Care, Tires Plus,

Largest-Ever Vehicle Check-Up Set at Northwood Show

The largest-ever consumer vehicle check-up program will be held by the Car Care Council in conjunction with the 49th annual Northwood University International Auto Show, Oct. 5-7 in Midland, Mich.

Code Name: Confusion

It was a beautiful day. The sun was shining, the birds were singing – the perfect time to check out the level in the used oil barrel. But as I headed around to the back of the building, a forlorn lament warbled down from a stack of used tires, and it wasn’t a love-sick robin;

Fool You Once, Shame On Me…

Six years ago this month I wrote a column about Gregory E. Kregenu PhD, who promised the "end all and be all in tire technology." The mysterious Dr. Kregenu had apparently leveraged nanotechnology to create a tire that would…well, here is what I wrote: “What I saw can’t be described – not adequately, at least.

Animal Lobby Takes on Bib; Halle Revealed

It is perhaps the most militant lobby in the world. Certainly PETA is the noisiest and the bravest, gaining a reputation for its paint attacks on fur-wearers and its billboards featuring naked media stars. Suffice it to say, PETA makes a lot of noise, and if you get on its bad side, PETA will swarm