Kramer Outlines Goodyear ‘Roadmap’ at Shareholder Meeting
Saying he was “pleased” with the tiremaker’s 2011 performance, chairman and CEO Rich Kramer outlined the company’s “strategy roadmap” going forward.
Calif. Dealer Joins Female Friendly Ranks
Lloyd’s Tire Service, in Santa Cruz, Calif., is the most recent tire dealership to have received AskPatty.com Female Friendly tire dealer certification.As part of the process, Lloyd’s employees completed an extensive training and certification process focused on how to best serve women. "When my grandfather opened the doors here in 1940, most of his customers
TIA Touts Strong GTE Seminar Schedule
TIA’s expanded Global Tire Expo (GTE) educational sessions include Green@Noon, TPMS@10, Truck Tires@10, Tires@2 and Management@4.
Got Top Techs? We Want To Know Who They Are
Calling all best techs! Do you make your customers’ vehicles charge ahead, run like a champ and cross the finish line first? Do you feel like you are leading the charge for service excellence? If so, have we got a contest for you.Wix Filters has partnered with AutoCarePro:News (a sister web publication to Tire Review)
50 Years Later, Lex Brodie’s Still Rolls Along
(Midweek.com, Hawaii) – Lex Brodie hasn’t been involved with Lex Brodie’s for 20 years, but his larger-than-life image continues to be the driving force behind the business he founded five decades ago.To the public, Brodie was the plainspoken tire salesman whose matter-of-fact TV commercials made him a person of trust for his customers. To those
TIA Sets GTE Education Sessions
More details about plans for the upcoming 2011 Global Tire Expo, powered by TIA, are emerging. TIA has announced the program for GTE educational sessions, which will include tracks TPMS @ 10, Truck Tires @ 10, Tires @ 2, Management @ 4, and the new Green @ Noon. The GTE is a part of the
Cooper Manager Gets Quality Award
Cooper Tire & Rubber Co.’s Michael Rall has been named the 2010 Quality Professional of the Year by the American Society for Quality in the Automotive Division.The award will be presented during the ASQ Automotive Division’s annual awards event on June 21 at the Automotive Hall of Fame, Dearborn, Mich. The Quality Professional of the
After Years of Change, ‘Driven’ Goodyear Sees More Than Tires
To best understand the tone of the recent Goodyear dealer meeting, it’s important to start at the end. "We make people’s lives better." That’s how Rich Kramer, 47, wrapped up his keynoter to some 1,500 tire dealers plus their employees and spouses, and Goodyear associates gathered at the massive Gaylord Texan hotel near Dallas.What the
SEMA Show Wrap Up
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Tires Unlimited Joins AskPatty.com Certified Dealer Network
Tires Unlimited and Unlimited Care of Silicon Valley, with locations in San Jose and Campbell, Calif., is the latest independent to join the fast growing network of AskPatty.com-certified tire dealers in the U.S. and Canada. “The multiple customer reviews indicating excellence in service Tires Unlimited has received over the years, as well as a large