Industry Report
‘A Transformational year’
Virtually Trained
Virtually Trained Different tactics may be the key to training in the tire industry. Within the tire industry, most dealers will say there’s a serious need for training. Either training on new equipment or products, or training for continuous improvement. Rare is it that a dealer feels he knows everything there is to know
Big Enough?
Big Enough? As the diameters of performance tires increase, manufacturers have to walk the fine line between function and fantasy You’re walking along the show floor at the International Tire Expo in Las Vegas. You pass a seemingly endless collection of cars and tires. Wheels shimmer on display. Parts and accessories abound. And the people
Generation Next?
Generationally speaking, we are at a crossroads. And whether we look left, right or straight ahead, the view is rather dim. "The strength of the independent tire dealer is the owner-operator, the guy who unlocks the door every day," Dick Johnson, president and CEO of American Tire Distributors (nee Heafner Tire Group), told me recently.
Can You Get There Alone?: The Pros and Cons of Programs, Groups & Franchises
Can You Get There Alone? The Pros and Cons of Programs, Groups & Franchises Tire One. Auto Edge. American Car Care Centers. Best One. Tire Factory. Mr. Tire. Tirecraft. Kal Tire. Tire Shop. Excel Tire. Tire Pros. President Tire. T3. King Bear. OK Tire. Big O. Michelin’s Alliance Program. Bridgestone/Firestone’s Affiliated Dealer and Tire Starz
Industry Report
Michelin Reopens Closed Plant in Mexico
Image Is Everything: How Your Customers See Your Shop Is The Sum of Many Parts
Image Is Everything How Your Customers See Your Shop Is The Sum of Many Parts It’s tough to nail down a single definition of tire dealership image. It’s one part customer service: Do your customers walk away satisfied? Was their car fixed to their expectation, and will they come back? It’s one part shop appearance:
Going Single in a Dual World
Going Single in a Dual World By now you have likely heard about the new single wide-base tires – super wides, as we call them – being offered for line haul applications by several of the major truck tire manufacturers. Michelin, Goodyear, Bridgestone/Firestone and Continental all have their versions, and all are in various states
Altering the Landscape: Dealers Battle Consolidations, Competition For OTR Business
Altering the Landscape Dealers Battle Consolidations, Competition For OTR Business Consolidations, tighter budgets, increased competition. Sounds like any type of industry. But not every industry deals with vehicles capable of moving 100 tons of earth and mineral. Much like the landscapes it works in, the OTR business has changed over the years. The number of
Industry Report
New Tie-Up Focuses on Run-Flat Technology