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Video: Build Customer Relationships Using Shop Software

Doing the little things now to make your customers happy will solidify your relationship and keep them coming back to your shop time and time again. Doug Kaufman breaks down what customer satisfaction is and some key tricks to make their experience great.

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Doing the little things now to make your customers happy will solidify your relationship and keep them coming back to your shop time and time again. Doug Kaufman breaks down what customer satisfaction is and some key tricks to make their experience great (Sponsored by Manager SE from Mitchell1).

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