Village Motor Company of Wallasey, Merseyside, part of Unipart Automotive’s national network of 1,400 independent garages, has become Britain’s first Unipart Car Care Centre to achieve the BSI Kitemark. As a leading supplier of automotive parts and accessories, Unipart Automotive says it always wanted a clear badge of distinction between the so-called “rip-off” garages and those who provide service motorists can have confidence in.
To achieve Kitemark status, garages must pass a series of practical tests and each garage receives a formal audit to ensure the business is delivering high levels of service and repair. Once the Kitemark has been awarded, all garages will automatically receive continuing surveillance visits and mystery shopping by BSI on a regular basis.
Said Unipart Automotive marketing director Andrew Daly: “We are delighted to see Village Motor Company be rewarded and recognised for its high levels of service. The BSI Automotive Kitemark clearly differentiates garages that deliver high standards from the poorer service providers and we are encouraging our entire network of Car Care Centres to invest in the scheme. We are confident this announcement will be the first of many.”