Trade Associations Challenge Consumer Reports Article

Trade Associations Dispute Consumer Reports In Letter

Trade Associations Challenge Consumer Reports StoryFour trade organizations wrote a letter to the editors of Consumer Reports rebutting a May 20th article – “How a Cheap Oil Change Can Cost You in the Long Run” by Jon Linkov.

The Auto Care Association, Automotive Oil Change Association, Service Station Dealers of America and Tire Industry Association said the article is based on a 2012 technical bulletin from Kia that violates the Magnuson-Moss Warranty Act, which prohibits the conditioning of new car warranties on the use of a car company part of service. The 2012 technical bulletin from Kia warns consumers to not use non-OEM filters.

Below is the associations’ letter to Consumer Reports:

“Consumer Reports has essentially validated an unlawful and anti-competitive premise and urged readers to follow it. This errant premise will unnecessarily cost readers of Consumer Reports more money in the purchase of parts and services when alternatives are available that are as good as or better than the original equipment option. Under the MMWA, tie-in sales – branded products a manufacturer tries to tie to warranty coverage – are illegal. A manufacturer can only void warranty coverage for using an aftermarket version of a product, like an oil filter for a car, if they first prove the aftermarket product caused damage, not that it “can be tied to” damage, as stated by Mr. Linkov.” The letter to CR also states: “Kia is attempting to circumvent the MMWA entirely by asserting that the mere presence of an aftermarket oil filter automatically voids warranty coverage for the oil change parts and services as well as any damage Kia says ‘relates’ to oil filter function. In fact, if Kia could prove its proprietary filter was the only one capable of operating properly in its vehicles, then it would have already obtained a MMWA waiver from the Federal Trade Commission (FTC). But, of course, they haven’t, and neither have any of the other automakers using similar egregious scare tactics to manipulate consumers into buying their expensive proprietary products and services.”

The four associations already submitted a complaint to the FTC regarding this Kia technical bulletin in 2012. In light of the new article, the associations sent another complaint to the FTC demanding again that they address Kia’s technical bulletin, they said. The organizations said the bulletin is a clear violation of the Magnuson-Moss Warranty Act and is misleading to motorists.


You May Also Like

Falken Tires Earns RTS Top Market Share Increase Award

The award acknowledges Falken’s commitment to innovation and quality in the passenger car/light truck segment.


Falken Tires, a subsidiary of Sumitomo Rubber Industries, received the RTS Top Market Share Increase award in the passenger car/light truck tires segment. The company said the RTS Top Market Share Increase award is a testament to its commitment to innovation, quality and customer satisfaction.

"We are thrilled and humbled to receive this esteemed award," Rob Montasser, vice president of sales said. "It’s a testament to the hard work and dedication of the entire SRNA team. Additionally, we would like to express our gratitude to our dealer partners across North America for trusting the Falken brand, and for their support in our growth within their businesses.”

Autel Energy Showcases EV Charging Solutions, Electrified Bronco at CES

At CES, Autel Energy showcased its suite of EV charging solutions and an electrified 1969 Ford Bronco.

2019 Newsmakers: Bridgestone Americas

Nearly all products in the Firestone family of tires have been upgraded over the past three years, and Bridgestone is on track to have all of its consumer tire portfolio across both the Bridgestone and Firestone brands either upgraded or replaced by the end of 2020.

2019 Newsmakers: Nokian Tyres

Nokian Tyres opened its first U.S. manufacturing facility and launched numerous new products. See what’s in store for 2020.

2019 Newsmakers: Nexen Tire America

Nexen Tire opened its North American Technology Center and debuted the Roadian GTX. Find out what’s in store for 2020.


Other Posts

Discount Tire Awards Scholarship to USF Pro Championships Driver

Discount Tire awarded $664,500 in scholarship money to USF Pro 2000 champion Myles Rowe.

Bridgestone Raises Over $2.44 Million for United Way

Bridgestone’s annual efforts, including a record-breaking golf tournament, raised funds supporting Middle Tennessee communities.

Hofmann Debuts Advanced Armored Series 2400P Wheel Balancer

Hofmann said its Hofmann balancer ensures precise balancing, smartSonar technology and versatile use for standard and EV wheels.

Toyo Tires Promotes New VP of Sales

Mike Snyder has been promoted to vice president of sales. Snyder previously served as the sr. director of sales, strategic accounts.