Tire//Smart Announces Full Integration with Autoflow

Tire//Smart Announces Full Integration with Autoflow

Tire//Smart said this integration will increase shop productivity, in turn increasing profit.

Tire//Smart business ERP management system (powered by JMK) and Autoflow (formerly autotext.me) bay management system are excited to announce full integration for the automotive aftermarket. The company said the partnership will increase shop productivity, provide superior customer service and more efficiently maintain bay control in one convenient place.

Vehicle service dealers can now digitally combine exclusive benefits of each system to tether their customers to their business. Shops will benefit from the DVI and related edits from Autoflow being seamlessly linked to the Tire//Smart work order form with no additional manual data entry, screenshots, or linking required, the companies say. Once the work order is created in Tire//Smart, it automatically populates the Autoflow bay management system, where technicians simply select the desired work order, create a complete Digital Vehicle Inspection (DVI) with images, and track service progress.

This cloud-based integration equips repair shop personnel to know the status of every vehicle in the shop and easily identify bottleneck situations and workflow delays, the companies say. Inspection data and repair recommendations are presented directly to customers, who are also kept informed throughout the repair process with two-way text communication, greatly reducing unnecessary inbound phone calls.

Customers can exclusively use their smartphone with the Service//Smart feature option of Tire//Smart to access online past Autoflow digital vehicle inspections, Hunter wheel alignment images, service history in pie and bar chart format, related coupons and remotely create a new appointment, an industry exclusive, the companies say.

You May Also Like

Ascenso Tires North America finds new president

Thomas Clark brings with him a three-decade-long career, marked by progressive responsibilities at companies such as Michelin and Carlstar Group.


Thomas Clark has assumed the role of president of Ascenso Tires North America (ATNA), as of Feb. 14. Clark brings with him a three-decade-long career, marked by progressive responsibilities at companies such as Michelin and Carlstar Group, spanning across various countries and continents including the United States, Mexico and India, Ascenso said. In his new capacity, Clark will oversee and manage operations in the United States and Canada.

Turbo Wholesale Tires partners with LA Rams’s Kyren Williams

The All-Pro NFL running back will appear in promotional print and social media campaigns for Turbo Wholesale Tires.

VIP Tires & Service donates $275,000 to Make-A-Wish in 2023

Last year’s donation brings VIP’s total contribution to Make-A-Wish in recent years to over $1.275 million.

Wes Samperio named Dunlop Motorcycle Tires’ product planning manager

Samperio has held several positions throughout his eleven years with SRNA, from warehouse operations to customer service to sales.

SRNA names national sales manager (West) for commercial truck tires

Sam Williams has been with SRNA since 2016, most recently working as a senior strategic account manager.


Other Posts

Plews & Edelmann launches factory-direct shipping program

The factory-direct program is currently available for Edelmann power steering hoses and provides an alternative to off-shore DI Programs.

Pirelli earns CDP’s highest A rating for climate action

The “A” rating was awarded to 346 companies out of the more than 21,000.

Nokian Tyres partners with tire recycling JV

The joint venture plans to recycle up to one million tons of end-of-life tires annually by 2030.

Mayhew Tools releases new small stud extractor

The new 1/4″ drive extractor is made to fit into small areas to remove hard to reach seized, stripped or broken studs and bolts.