What Free Services Do Tire Dealers Offer?

What Free Services Do Tire Dealers Offer?

Babcox Data surveyed close to 400 retail tire dealerships. Take a look at what we found.

Measuring wear across the tire tread can reveal the need for a tire rotation and perhaps a wheel alignment.

Taking care of the customer remains a top priority among tire dealers, so we were curious about the standard services provided as part of a typical tire sale. What do shops include for customers? What are others offering?

To get answers, the team at Babcox Data surveyed close to 400 retail tire dealerships.

Most offer free lifetime air and lifetime tire rotations. Only a few offer alignments as standard. But to keep your customers coming back and engaged with your business for months and years following the sale, perhaps it makes sense to consider adding a few customer-care services. While it may seem to be too expensive to offer, when you factor in the cost of marketing to try to capture a new customers, giving up a little money on ongoing services included in the sale may be money well spent to ensure they keep coming back for more. Once they’re back in the shop, it’s easy to add on services that they are willing to pay for – and it could help keep a customer for life in an increasingly competitive marketplace.

You May Also Like

Maximizing Motorcycle Safety and Performance with TPMS

While TPMS has been mandated for passenger vehicles in the U.S. and other countries, motorcycles are not yet a part of this legislation.

TPMS-Talk-Motorcycles-1400

The thrill of riding a motorcycle is unmatched, offering a sense of freedom and adventure. However, this exhilaration comes with its own set of challenges, demanding a higher level of awareness and control. Proper tire pressure is essential for safe and smooth rides, and this is where Motorcycle Tire Pressure Monitoring Systems (TPMS) come into play. Tire Pressure Monitoring Systems (TPMS) have become increasingly popular in the motorcycle world, playing a pivotal role in ensuring the safety of riders.

Price Check: Tire Replacements Across the US

Compare your tire replacement pricing, including mounting, balancing and TPMS service, to national averages.

Avoid wheel damage installing tires
Eight Great Practices for Creating a Winning Team Culture

In your quest to be the absolute best tire/auto service business you can possibly be, you can have a beautiful facility, state-of-the-art equipment and all the amenities to enrich your customer’s experience, but if don’t have a great, “Winning Team” culture, then you still don’t have a truly great company. Related Articles – What Your

winning-team-culture
What Your Credit Score Can do to Your Business

If you want to explain your business in the future, one thing you need to prioritize is your credit score. Having bad business credit can negatively impact your shop in many ways – from causing difficulties securing financing to getting approved for a lease. Related Articles – Rising Gas Prices Make Tire Distributors Rethink Pricing,

Credit Score Business
Ferrante: What I’ve Learned From Listening to 100,000 Sales Calls

Back in 2014, I authored an article titled, “Are Your Tire/Auto Service Salespeople ‘Winging It’ on the Phone?” At the time the article was published, my Pinnacle Performance Training team and I had evaluated approximately 25,000 sales calls between tire/auto service sales staff and prospective customers. In May of this year, we reached a milestone

Goodwill-Calls-consistant-marketing

Other Posts

The Average Price/Wait Time on an Oil Change from Mobile Repair Providers

Data was collected for a synthetic oil & filter change and tire rotation.

Auto-Maintenance-Oil-Change
The Real Value of TPMS Retrofit Kits

The market offers various kit types catering to diverse needs and preferences.

TPMS-Retrofit---Classic-Car-Lot-1400
Step by Step: How to Properly Change an EV Tire

Tire changing is a straightforward procedure for most technicians, but the transition from ICE vehicles to EVs will introduce some changes.

EV on Lift
Mounting & Demounting a Tire the Correct Way

In both rim clamp and pedestal tire changers, specific techniques are followed to ensure correct dismounting and mounting of tires.

Reverse-wheel-adapter