Top Shop Tip of the Week — Make it Easy for Customers to Do Business With You
Mark Hartmann, owner of Northtown Auto Service in McHenry, Illinois, shares his tips for running your business in this week’s Top Shop Tip presented by Coats Garage.
Top Shop Tip of the Week – The Importance of Quality Customer Service
In this week’s Top Shop Tip presented by Coats Garage, Scott Hess of Hess Tire & Auto Parts emphasizes the importance of quality customer service.
Top Shop Tip of the Week — Reward Your Counter People
How do you reward your employees at the counter? Kim Sigman of Community Tire Pros describes how his shop “spiffs” their counter people.
Top Shop Tip of the Week — The Cost of Running Your Shop
Do you and your employees know where your money is spent? John Zurcher, chief operating officer of Best-One Tire and Service, explains the benefits of sharing how your business spends its money.
Top Shop Tip of the Week — Take Care of Your Drivers
In this week’s Top Shop Tip of the Week presented by Coats Garage, Tom White, president of Tire Source, explains how to takes care of the drivers that deliver tires to supply his stores.
Top Shop Tip of the Week — Prioritizing Tasks
With so much going on in your business, how do you prioritize? Perry Leonard, owner of Blagg Tire Pros in Grapevine, Texas, describes the how he “looks at the toughs” to prioritize what needs to get done, hold himself accountable and improve the overall business.
Top Shop Tip of the Week — Work on Your Business
In this week’s Top Shop Tip of the Week presented by Coats Garage, Jeff Wallick, sales manager at K&M Tire, details ways you can work on your business instead of in your business to maintain positive growth both professionally and personally.
Top Shop Tip of the Week — Counter Etiquette
Community Tire Pros’ Pat Fleischmann gives her reasons why she doesn’t allow her employees to eat at the front counter and in front of customers.
Top Shop Tip of the Week – Getting Involved with the Industry
In this week’s Top Shop Tip of the Week, Steve Nerheim of Waukegan Tire & Supply Co. discusses the importance of learning from others in the tire industry.
Top Shop Tip of the Week — Communicating with Customers via Text
Alpio Barbara, of Redwood General Tire, shares how his business effectively communicates with customers through text, which has saved time and resources.
Top Shop Tip of the Week – Expanding Business, Giving Back
In this week’s Top Shop Tip of the Week presented by Coats Garage, Bud Luppino, owner of Bud’s Tire Pros, shares his thoughts on how to make your store profitable, and in turn, highlights ways he gives back.
Top Shop Tip of the Week – Planning, People Management and Giving Back
In this week’s Top Shop Tips video (sponsored by Coats), Bud Luppino (Bud’s Tire Pros), Alpio Barbara (Redwood General Tires) and Pat Fleischmann (Community Tire Pros) discuss expansion planning, staying involved with you management team and the importance of giving back to the community.