From within a chat window on a dealership’s website, online visitors can now view available time slots for their service needs and then instantly book and receive an appointment confirmation.
In the last few weeks, it seems like the world has shifted into a more digital mindset due to the coronavirus. On today’s podcast, we talk with Rob Infantino, founder of Openbay, about the artificial intelligence and machine learning you can bring to your shop’s digital presence and how online chat platforms could be beneficial
We talk with Rob Infantino, founder of Openbay, about the artificial intelligence and machine learning you can bring to your shop’s digital presence, and how online chat platforms could be beneficial to your business.
ASA Automotive Systems is adding AI-powered customer engagement tools to its TireMaster software for the automotive services industry.
Openbay has joined forces with eBay Motors to provide a searchable automotive parts accessories site for its online marketplace for auto repair and service.
State Farm and Openbay have teamed up to offer an online marketplace for auto repair where vehicle owners can compare quotes for services and book an appointment online.
Openbay is now offering a suite of subscription services to help automotive-service centers acquire and retain customers.
Allstate Insurance Co. has partnered with Openbay, an online marketplace for non-collision auto-repair and maintenance services, to provide customers access to a network of auto repair and maintenance via a mobile app. The new service is available at Allstate.com, the Allstate Mobile app’s “My Rides” section, and the Drivewise app, and allows users access to
A new automotive repair platform debuted at the New York International Auto Show this week that will remotely diagnose automotive vehicle problems and deliver consumers competitive repair quotes from local mechanics. The platform, OpenbayConnect from Openbay, is a “first-of-its-kind platform that leverages connected-car technology,” according to the company. “We live in an on-demand society, and
Fifty-one percent of customers who intend to purchase new tires cite brand reputation as a criterion for purchase, the highest among all purchase criteria, according to a study performed by J.D. Power. In its 2015 U.S. Original Equipment Tire Customer Satisfaction Study, J.D. Power ranked consumers’ tire purchase criteria. Ranking highest among consumer purchase criteria
Run-flat tire customers are less satisfied overall and replace tires more frequently in the first two years of ownership than customers with non-run-flat tires, according to a study performed by J.D. Power. In its 2015 U.S. Original Equipment Tire Customer Satisfaction Study, J.D. Power measured tire owner satisfaction in four vehicle segments: luxury, passenger car,