In our Tire Brand and Segment surveys conducted this year, we discovered what percent of dealers sell used tires per segment.
Every time someone walks into your shop or calls your dealership they’re judging your business. Are your employees helpful? Polite? Knowledgeable? Are they taking care of the customer’s true needs? Is your store clean and well organized? Or does it look tired, filthy and disheveled? A failing grade from a consumer on any of these